DIRECT REPAIRS
8/10
London
Checkatrade member since June 2026
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Public liability insurance is unverified
Services
- Catering Equipment Repair
- Dishwasher Repair
- Electric Oven / Cooker Repair
- Emergency Appliance Services / Repair Service
- Fridge / Freezer Repair
- Tumble Dryer Repair
- Vacuum Service / Repair
- Washing Machine Repair
Customer Reviews
Write a review8 /10
Based on 5 reviews over the past 12 months
Quality of work
8
Reliability
8
Communication
8
Reviews (5)
0 Unprofessional Service and Poor Communication
Posted 24 July
I am extremely disappointed with the service provided by Direct Repairs. The engineer attended and diagnosed the issue with my Samsung washer dryer, advising that the drain pump needed replacing. I was told the part had been ordered and that the repair would be completed within a few days. Last 7 days, I was repeatedly told that the engineer would attend "tomorrow." Each time, the appointment was delayed. On the agreed day, I tried calling several times but received no response. I only received a message later saying that an emergency had come up and the visit would need to rearrange.Verified reviewerJob location: UB1010 Washing machine install
Posted 18 June
Done a great job on installing my washing machine. The installation went smoothly and they were professional and friendly throughout. I have had no issues with my washing machine since. Would happily recommend using this company.Verified reviewerJob location: N710 5 star
Posted 18 June
Abdul was amazing he really helleped by giving me tips and advice and he was also verry honestVerified reviewerJob location: EC1V10 Quality work
Posted 17 June
Excellent service. He arrived on time, quickly identified the problem with my washing machine, and repaired it efficiently. They were professional, friendly, and explained everything clearly. My washing machine is now working perfectly, and I’m very happy with the quality of the work. I would highly recommend their services.Verified reviewerJob location: N710 Great customer service
Posted 17 June
Very professional, fixed my washing machine And was very politeVerified reviewerJob location: E16
Photos
Company Info
Owner
Mr Abdul Ahmed
Sole Trader
Member since 2026
VAT Registered
No
DIRECT REPAIRS LTD started trading in 2025; the company covers London and is able to support homeowners with jobs in the following categories: Appliance Services/Repair.