Reviews

  • 10

    Excellent customer service

    Posted 28 December 2025

    The company were quick to come and quote for the work, gave me a detailed breakdown of what was involved and the costings, which were kept to. When I booked the work to be done, communication was excellent. I knew exactly what to expect and when. During the work, Leighton rung me each day to say what had happened that day and what the plan was for the next part of the work. He was only too happy to answer any questions. I was very happy with the work itself but also the attention to detail and customer service from the company. I would definitely recommend them. I’ll be using them again!
    Verified reviewer
    Job location: SM2
  • 10

    Strongly recommended

    Posted 04 December 2025

    Direct Home Improvements provided us an excellent service and roof repair. Particularly impressed by the pre work assessment and survey, fully explained with explanation as the leak damage was revealed. A fast, no nonsense job, detailed work, with good communication throughout.
    Verified reviewer
    Job location: KT13
  • 10

    Quick efficient, friendly service!

    Posted 02 December 2025

    Can’t recommend these guys enough. I needed a downpipe reconnected, and from the initial phone call to the job being completed took only half an hour. Quick, efficient, and really friendly service.”
    Verified reviewer
    Job location: GU4
  • 9.67

    Gutter and roof work

    Posted 16 November 2025

    Leighton replaced our gutters, installed new felt & battens throughout our roof, repointed the chimney and painted the front of the house. He was friendly, professional and efficient, completing the work without any fuss. I would recommend Leighton and his company.
    Job location: KT3
  • 10

    Got the job done

    Posted 02 November 2025

    Easy to contact and arranging the job. Professional manner and polite at all times.
    Job location: TW10
  • 10

    Great service

    Posted 20 October 2025

    On time, polite and got the job done with no fuss (even in that weather). Great service and decent price (again for the weather conditions)
    Verified reviewer
    Job location: RH11