Direct Groundwork's
6.8/10
Tonbridge, Kent
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Customer Reviews
Write a review6.8 /10
Based on 5 reviews over the past 12 months
Quality of work
6.8
Reliability
6.8
Communication
6.8
Reviews (81)
2.33 Good start, very poor finish.
Posted 05 May
Patio and steps laid quickly and efficiently. BUT holes in the resin on the steps appeared quickly and we contacted Levi Draper. Eventually he returned to look and said he would be back to remedy the problem. 4 weeks on from then we have heard nothing and his mobile no longer works and has not responded to emails. He has not provided us with the guarantee promised on his promotional material either. Having had so many comments from friends and neighbours on our patio initially, once the holes appeared we have had to say we would not recommend.Verified reviewerJob location: TN3310 Drive way and patio
Posted 23 August 2025
We had the most amazing experience using Direct Groundwork’s again for our new drive way and patio We have not long down sized and was really feeling like something was missing but now with the most beautiful new drive and patio we feel complete Thank you Direct Groundwork’s (Do we recommend YES!! Without a shadow of doubt)Verified reviewerJob location: TN210 Driveway
Posted 19 August 2025
We had our existing concrete drive way resurfaced with beautiful resin bound and new brick pillars at the entrance Overall very happy with everything Levi and he’s team was more then happy to explain everything throughout they was understanding of the limited parking on our street and was very polite to our neighbours The drive way looks great and we would not hesitate to recommend Direct Groundworks to anyoneVerified reviewerJob location: TN21.67 Poorly installed patio
Posted 21 July 2025
We went ahead with a quote for removal of existing decking and a new raised patio installation with steps. We quickly realised the patio was very poorly installed. The steps were totally uneven with huge risers and varying tread depths, inappropriate materials were used throughout (& poor finishes) and within 2 weeks most slabs were loose. They eventually returned to stick the tiles back down (adhesive) but all were back loose again within a month. Then stopped replying to messages when we began questioning the work. Around £3k out of pocket after paying for the job to be re-done properly...Verified reviewerJob location: TN910 Amazing new resin bound driveway
Posted 11 July 2025
Levi worked quickly and efficiently and we are delighted with the result. The colour matches the houses brickwork beautifully. We were also very pleased with his charges, lower than other quotations. He discussed what he was doing and explained everything clearly. We enjoyed having Levi and his father with us. He then also built a wall at the front of the property, looks good and, with the driveway, it has transformed the front of the house.Verified reviewerJob location: TN138.67 Removal of decking - landscaping and patio resin finish
Posted 10 June 2025
Overall happy with Levi and the team . We had some issues on the quality of finish and attention to detail but Levi was good to his word in resolving and a few months on with the sun shining we are happy with the new space that’s been created .Verified reviewerJob location: TN3
