Reviews

  • 10

    Super Reliable Crew

    Posted 18 October

    Can’t rate these guys highly enough. From initial quote to the work being completed, the team led by Paul kept us updated throughout and were on hand to answer any questions we had. We live in a terraced street so being respectful of our neighbours was super important too. The crew were polite and considerate and completed the work to a high standard one day ahead of expected completion date. They completely transformed and fully landscaped my garden in 7 working days. Shout out to Paul in particular who was an amazing reassuring point of contact throughout a successful job. First class job.
    Verified reviewer
    Job location: BS4

    Response from Direct Design & Build

    Thank you Chris

  • 9.67

    Five star service!

    Posted 21 August

    The lads were very efficient- turned up on time, got stuck in and nothing was too much trouble for them. Very friendly, polite, and even engaged with my son who was shouting out the window when the digger arrived (he’s obsessed with them) Cannot believe they managed to transform my garden in less then 3 days! Would definitely recommend them!!
    Verified reviewer
    Job location: BS14

    Response from Direct Design & Build

    Thank you Martella, for trusting us with your garden . We are over the moon to hear that you and your family are happy with the work. Thank you Direct design & build

  • Ahmed k
    5.33

    front side and back garden clearance, fence panels new patio, outside gravel all around new gate

    Posted 16 August

    clearance was very good but, when it come to finishing touches, things gone side ways, 1 instead of fence panels they put boards. 2 outside the fence panels ground wasn't digged enough and the gravel is every where agreed to put boundary edges never happened. 3 the gate locks broken from day one while they were working. been in touch with the boss for many times for fixing the problems always promised for next Monday never happened, he asked for money £6200 and I paid in good faith. never pay builders once they have the money they are gone, for them afterwards it dsosnt matter your problems.
    Job location: BS34
  • 10

    Top quality company fast and good attention to detail

    Posted 16 August

    I hired them to replace another company that didn't a very a good job and I'm glad I did. I spent three years preparing the garden by digging it out to ground level so the results would have to be good to match the effort. I'm really really happy with the results and we now have a space we can use going forward. Would recommend them and would happily employ them to work on any projects we could use them.
    Job location: BS6

    Response from Direct Design & Build

    Thank you stefan

  • 7.33

    Removal of garden waste

    Posted 09 August

    Responded quickly though amateurish in presentation of response. Price kept increasing eventually reached a price that was acceptable. Turned up on time and operatives polite. Underestimate the number of of loads so did not complete satisfactorily but I gave up and decided not to argue. Disappointing result as did not complete satisfactorily. They need to learn how to estimate or if not sure visit before quoting
    Verified reviewer
    Job location: BS9
  • 10

    Garden grass, weeds clean up

    Posted 25 July

    Garden front and back was a mess but they did an amazing job of cleaning it all up and taking away the rubbish. Just love looking at it. V professional work
    Verified reviewer
    Job location: BS14