Direct Appliances Centre
London
Checkatrade member since July 201410
Customer Reviews
Write a review9.35 /10
Based on 16 reviews over the past 12 months
Quality of work
9.29
Reliability
9.06
Communication
8.71
What customers are saying
AI-generated from customer reviews over last 24 months
Direct Appliances receives high praise for their efficient, professional service, prompt communication, and ability to quickly diagnose and resolve appliance issues. While most customers are very satisfied, a few have mentioned issues regarding pricing and occasional service inconsistencies.
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Reviews (489)
2 Fridge not working
Posted 1 day ago
Job location: SW19Made to do call out for a appliance which was broken. Turned up and knew instantly. They knew on the phone and still made me pay.Response from Direct Appliances Centre
Hi Alex, we understand your concern, but we clearly informed you before payment that if the issue was gas or compressor related, it wouldn't be repairable. You agreed and paid the call-out with full knowledge of this.
10 Washing machine repair
Posted 05 June
Very polite, efficient and professional service. Have used in the past and always found to be reliable. Would highly recommend.Verified reviewerJob location: SW1910 Fabulous Service
Posted 29 May
Excellent service and results. Repaired our integrated NEF Coffee Machine when NEF had said it couldn't be repaired and suggested that we buy a new machine for £2k! Direct Appliances identified the issue and all working perfectly now. Big Thank you. Would definitely use them again.Verified reviewerJob location: SW199.67 Microwave repair
Posted 11 February
Very pleased with the service. They had to come back a few times to test the new parts but this was all included in the fixed price. Very thorough and reliable. I would definitely use them again.Verified reviewerJob location: SW1710 Repairing dishwasher
Posted 01 February
Have used many times to repair dishwasher and washing machine - always a quick respons, excellent communication on timing and always a very professional and polite job.Verified reviewerJob location: SW1910 Many years of excellent service
Posted 17 January
I run a small letting agency and Direct Appliances is my go to company if I need to repair any white goods. Rafiq is always extremely accommodating and I can highly recommend his company.Verified reviewerJob location: SW19
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Company Info
Owner
Mr Rafiq Arif
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 177344584
Dear Customers,
We are open from Monday to Thursday 9:30AM - 16:30PM and Friday 9:30AM to 12:00 PM
Who we are...
Direct Appliances Centre (established in 2004) can provide Domestic Appliances Repair. We provide factory-trained and authorized repair services for all major household appliances.
What we do...
We repair
- Washing Machines
- Electrical Cookers
- Tumble Dryers
- Electric Ovens
- Fridges
- Freezers
- Washer Dryers
- Dishwashers
Our technicians will travel to your location to repair your damaged appliance. If your appliance cannot be repaired at your location, the technicians will bring them into our appliance repair shop.
If you have a home warranty, manufacturer’s warranty, purchased an extended warranty, or no warranty at all, contact us for your appliance repair needs, we will be happy to help.
This trade passed up to 12 Checkatrade vetting checks
Member since 2014
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