We booked for what was quoted as a £340, 10-hour move-in deep clean of our new home in TW1. Because we were only getting the keys at midday, she suggested splitting the clean into two 5-hour visits.
The cleaning itself was extremely disappointing. What was described as a deep clean with steam and minimal chemicals was effectively just a light surface wipe. Many areas expected in a move-in deep clean were left untouched, and nothing about the result resembled a professional standard.
Because the quality was so poor, we cancelled the second visit - there was no point in inviting her back.
Response from Deep Cleans with Steam & Minimal Chemicals
If I may start by saying that the reception once work had started it became quite clear right away that you wanted to take on doing the job you had paid me to undertake, often disrupting the flow of work where I do become extremely busy and focused to get a thorough job done for you. A clear run is always mentioned for the reason that I simply cannot work under feet. Very much was completed, pictures to show, given the circumstances that I was not able to get in until late in the day (re keys)etc this would have had a fantastic finish to a beautiful new home.