Requested a quotation for a complete house re-roofing on a detached house. Sent several emails and telephoned several times and spoke with a representative. Promised several times DCB would contact me but just one return email and then silence despite several contacts from me. A complete and total waste of time to treat potential customers with complete contempt. Work now placed elsewhere.
Response from DCB Roofing Limited
Hi sorry about this but we are just over loaded with work at present and have been working our hardest to push the work through, unfortunately we have not had chance to get to any more enquiries due to us trying to push the work out we have booked in. We are extremely sorry you feel this way as we try our best to please everybody and do as many jobs as we can, we hope you understand that we are a small business and can only take on so much work, we are making steps to expand so we can keep up with the work load in the new year, sorry again and hopefully you get your work completed to a good standard like we provide.