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Reviews

  • Ekta R
    2.67

    Highly unprofessional

    Posted 09 March

    I had a cleaning with lady Amy and she is highly unprofessional. Doesn’t do his job properly and left the room untidy. I have to tell her to do this . Where ever this stuff is kept she left it there not cleaning underneath it.
    Verified reviewer
    Job location: RG31

    Response from Dazzle Dynamics Ltd

    Thank you for your feedback. Our cleaner attended the property and worked for approximately 2.5 hours completing the requested cleaning tasks. During the visit we remained in contact regarding the condition of the property and scope of work. Unfortunately the cleaner experienced constant interruptions which made it difficult to complete the service. Our staff member also felt uncomfortable due to inappropriate comments made during the visit, which we take very seriously as a company. Despite this, work was carried out and we agreed to reduce the charge to £20 as a goodwill gesture, which was

  • Edward K
    9.33

    House clean

    Posted 06 March

    Good reliable clean
    Verified reviewer
    Job location: RG28

    Response from Dazzle Dynamics Ltd

    Thank you for your positive feedback and we look forward to work with you ongoing for all your cleaning needs. All the best from Team Dazzle

  • Ali F
    10

    Deep clean of a flat before rental.

    Posted 05 March

    Dazzle Dynamics were easy to contact, came at the agreed time and did a thorough job. Would recommend!
    Job location: RG21

    Response from Dazzle Dynamics Ltd

    Thank you so much, Ali, for your lovely review. We’re really pleased you were happy with the service and that the deep clean met your expectations before the property was rented. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience. Best wishes with the rental, and if you ever need our help again in the future, we would be delighted to assist. Kind regards, Angela & The Team Dazzle Dynamics Ltd

  • 10

    High standard clean

    Posted 04 March

    Angela and her team provided a speedy and high standard clean to a property that I was looking to sell. I am happy to recommend them to others.
    Verified reviewer
    Job location: OX16

    Response from Dazzle Dynamics Ltd

    we are please to hear that you were very satisfied with the services which you received at the property and looking to sell. take care from all the team

  • Michelle F
    8.33

    deep clean/ end of tenancy

    Posted 27 February

    Amy did a great job cleaning the property especially as she was on her own! I was very happy with the work done and would recommend.
    Verified reviewer
    Job location: KT5

    Response from Dazzle Dynamics Ltd

    Hi Micelle Thanks for your kind words of feedback which we value and most importantly that you were happy with our services received by the cleaners here at Dazzle Dynamics. we will look forward to working with you again,all the best from the team....

  • Ho Yin L
    0

    Move-Out Clean – Not Professional, Avoid

    Posted 20 February

    Very poor end-of-tenancy cleaning service. I would not recommend this company. The property was left in an unacceptable condition: heavy limescale in the bathroom, kitchen and appliances not properly cleaned, freezer untouched, dirty windows, and dust and spiderwebs throughout. This would not pass a landlord inspection. The cleaner even arrived without a vacuum cleaner. After raising these issues, there was no response or attempt to fix the problem. A waste of money. Avoid.
    Job location: KT19

    Response from Dazzle Dynamics Ltd

    Response from Dazzle Dynamics Ltd We are disappointed to read this feedback, as it does not reflect the standard of service we aim to deliver. This was an end-of-tenancy clean carried out in accordance with the agreed scope of works. We take before and after photo evidence on all jobs, and no concerns were raised on completion or during handover. Regarding the freezer: as stated in our terms, appliances must be fully defrosted and switched off prior to our arrival. On attendance, the freezer was still frozen and therefore could not be cleaned safely without risk of damage. Heavy limescale