DampMaster - Andover, Basingstoke, Reading & West Sussex

Reviews (23)

• 10

  Pre purchase damp survey

  Posted 25 January

  Chris from DampMaster did a pre-purchase damp and timber survey for us after our building survey picked up some damp. He was brilliant — really friendly, turned up on time, and checked everything thoroughly. He explained things in a way that actually made sense and didn’t overcomplicate anything. The report was clear and helped us understand what we might be taking on before buying. Very knowledgeable and easy to deal with.
  Job location: PO20

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you very much for the kind review. We are really pleased to hear that the survey and report helped give you clarity and confidence before moving forward with your purchase. It was a pleasure to carry out the inspection for you, and I’m glad everything was explained clearly and made sense.

• 10

  Excellent Service

  Posted 05 January

  We instructed DampMaster to carry out a localised Damp & Timber survey on our conservatory, and the service provided by Chris was excellent throughout. He was punctual, professional and knowledgeable, taking the time to carry out a thorough inspection and clearly explain the causes of the damp issues identified. The advice given was honest & practical, with no pressure to undertake unnecessary work. The report was detailed, easy to understand and gave us clear guidance on the next steps.
  Verified reviewer
  Job location: GU10

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you for taking the time to leave such a detailed and positive review. We are very pleased to hear that you were happy with the service provided and that the survey, explanations, and report met your expectations.

• 10

  Excellent service

  Posted 01 December 2025

  From initial contact to completion of the job an absolutely excellent service, the survey and report was of a very high standard indeed, much better than I expected! The guys turned up earlier than expected, which was a good thing, Started work straight away doing everything that was necessary in a very quick manner. I was surprised at how quickly they got the work completed and how tidy they left my property when they had finished! I will contact them in the future if I ever need this type of service again!
  Verified reviewer
  Job location: OX12

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you so much for your fantastic review! We're really pleased to hear that you were impressed with the whole process—from the initial contact and survey right through to the completion of the work. It’s great to know the team exceeded your expectations, arrived promptly, worked efficiently, and left everything clean and tidy. We take pride in delivering a high standard of service, so your feedback means a lot. Thanks again for choosing DampMaster!

• 10

  Professional, swift and friendly

  Posted 23 November 2025

  From initial damp survey to then a recommended PIV and extractor fans install. The overall experience was swift and professional. I would definitely recommend if like us you are struggling with condensation in your home.
  Job location: RG22

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you so much for your kind review. We’re really pleased to hear that the damp survey, along with the PIV and extractor fan installation, made a positive difference. It was a pleasure to help, and we’re glad the process felt swift and professional for you. If you ever need anything else, we’re always here to help.

• 10

  Great to deal with.

  Posted 21 November 2025

  I recently used Dampmaster to investigate mould/condensation in a rented out property. From start to finish, a very good service. Very polite, friendly and efficient. Would certainly use again.
  Verified reviewer
  Job location: RH11

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you so much for your kind review. We’re really pleased to hear you had a positive experience with our mould and condensation investigation. It’s great to know you found our service polite, friendly, and efficient from start to finish. We truly appreciate your feedback and would be more than happy to assist you again in the future.

• P
  Pat L
  10

  Recommended

  Posted 19 November 2025

  Prompt response initially. Good communication that followed.
  Job location: SN7

  Response from DampMaster - Andover, Basingstoke, Reading & West Sussex

  Thank you for your review! We’re glad to hear you received a prompt response and found our communication clear throughout. We appreciate you taking the time to share your experience.