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Reviews

  • 10

    Damp area in Dining Room Wall

    Posted 6 days ago

    This is a professional company From first contact to completion of the necessary remedial work, the whole process ran smoothly. I would be very happy to recommend them to anyone.
    Verified reviewer
    Job location: PO22

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for your kind feedback. We're delighted to hear that the process ran smoothly from start to finish and that you were happy with both our service and the remedial work carried out. We really appreciate your recommendation and your trust in DampMaster.

  • 10

    Professional Secure and supportive

    Posted 31 May

    On contacting DampMaster by phone I was very impressed by how professional and supportive on the phone . Having never had a report done before I was needing to ask certain questions and prices. After several calls to different companies I found that DampMaster could accommodate my date and price I was not disappointed with my service and found Mark to be very professional when he attended my property also time lines and reports were actioned on time quoted Easy payment method and secure .
    Verified reviewer
    Job location: BN11

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found our team professional and supportive from your very first phone call. We understand that arranging a damp and timber survey can be unfamiliar, so we're always happy to answer any questions and ensure our clients feel fully informed. It's great to hear that Chris provided a professional service during the inspection and that the report was delivered within the agreed timeframe. We're also pleased that our booking and payment process met your expectations.

  • 10

    Excellent Service – Professional, Punctual & Accurate

    Posted 25 May

    Chris from Damp Master was extremely professional and reliable throughout the entire process. He arrived right on time, carried out the inspection thoroughly, and provided a clear and accurate report. His attention to detail and expertise gave me great confidence in the results. I would highly recommend Chris to anyone looking for a trustworthy and efficient service.
    Verified reviewer
    Job location: RG17

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for your kind words and recommendation. It was a pleasure carrying out the inspection for you. I’m glad you found the report clear and helpful, and that my attention to detail gave you confidence in the findings. Providing a professional, reliable service is always my priority. Thank you for choosing DampMaster, and please don't hesitate to get in touch if I can assist you again in the future.

  • 10

    Good communication and professional approach.

    Posted 23 May

    The team was thourough and professional. The time frame was kept as promised, the guys left the rooms as clean and tidy as they could. Good communication.
    Verified reviewer
    Job location: BN5

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for your great review. We’re pleased to hear you found the team professional and thorough, and that we delivered everything within the promised timeframe. We also appreciate your comments on our communication and cleanliness throughout the work.

  • Jennifer C
    10

    Excellent service!

    Posted 17 May

    Excellent service from Damp Master. The survey was extremely thorough, and they remedied my condensation issue in a timely manner. They recommended services without ever making me feel pressured, and the communication throughout was fantastic. I would highly recommend them.
    Verified reviewer
    Job location: RG42

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for your kind review. We’re so pleased you were happy with our thorough survey, communication, and the way we resolved your condensation issue. We really appreciate your recommendation and your support of DampMaster.

  • Trevor M
    10

    Damp management

    Posted 03 May

    Chris conducted a thorough investigation with machines to measure various factors as well as questioning us on our experience of damp and how we have tried to manage it.
    Verified reviewer
    Job location: BN16

    Response from DampMaster - Andover, Basingstoke, Reading & Sussex

    Thank you for your feedback. We’re delighted to hear you found our service both thorough and professional. We always take the time to fully assess each property, so it’s great to know that was reflected in your experience. We really appreciate your comments and your confidence in us.