Reviews

  • Mandy C
    10

    Excellent job by Customer Flooring

    Posted 23 January

    Mick from Custom Flooring was recommended to me and he did a very good job. When I contacted him regarding the job, he came out promptly to give me the quote and brought a large variety of sample flooring with him. He and his colleague laid LVT tiles in my shower room, kitchen and utility area. This involved boarding each room before they could start laying the tiles. They also had to remove my washing machine and tumble dryer from the utility area in order to lay the floor but that was no problem for them. They also left everything very tidy. I am very happy with my new floors.
    Verified reviewer
    Job location: KT10
  • Jo C
    10

    The real deal

    Posted 28 October 2025

    Really pleased with Mike, the work that he has carried out was great but he is also extremely personable, the real deal. He gave sound advice and recommendations. We love our new carpets, it looks beautiful. So so glad I found a gem after being let down so many times.
    Verified reviewer
    Job location: KT19
  • Melanie W
    10

    Bathroom floor and stair runner

    Posted 22 September 2025

    From start to finish the service from Mick was outstanding. He gave superb advice on what was best for my flooring requirements. Was polite, prompt and totally professional from start to finish. I am looking to have my downstairs flooring done next year and based i. the experience with Custom Flooring I will be using them again. I have absolutely no hesitation in recommending Mick and his team. Fantastic all round. Absolutely delighted with the results.
    Verified reviewer
    Job location: KT1
  • 10

    Custom Floorings Surrey. Good old fashioned customer service.

    Posted 02 August 2025

    Trade and his team recently refitted our home with carpet. From the off, trade inspired total confidence. He has a refreshingly practical approach to the job and not only supplied top quality carpet and fitting but top notch good old fashioned customer service. We selected a carpet from the huge selection available, picked a date and the work was undertaken. No mess, no fuss. We would certainly recommend giving trade a call for you're flooring needs.
    Verified reviewer
    Job location: TW11
  • 10

    Fitting a sisal stair runner

    Posted 12 November 2024

    I couldn't speak more highly of Mick. He was so helpful. Sourced all the samples required based on my brief, very collaborative, great communication and the quality of workmanship is brilliant. Very pleased.
    Verified reviewer
    Job location: TW11
  • 10

    Bathroom flooring

    Posted 16 October 2024

    I found the whole experience of estimating and the work being done completely stress free and very satisfactory. Your team were very polite, punctual and left the bathroom in excellent condition. Thank you. I would certainly recommend you to my friends.
    Verified reviewer
    Job location: SW6