Coastal Drains Ltd
Lancing, West Sussex
Checkatrade member since March 200615
Customer Reviews
Write a review9.81 /10
Based on 62 reviews over the past 12 months
Quality of work
9.82
Reliability
9.83
Communication
9.83
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its prompt, professional, and efficient service, often highlighting the team's expertise in resolving drainage issues. The staff are frequently described as friendly, courteous, and helpful, leaving properties tidy after completing their work.
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Reviews (846)
10 Unblocking of drains leading to part replacement and part lining
Posted 4 days ago
Coastal Drains have done an AMAZING job at my home, first attendance by Gavin who came at same afternoon after my call to unblock my drains, from CCTV recommended part replacement and part lining of my mains drains, he was so helpful and knowledgeable. He arranged for Gary & Tony to attend and complete the work, they were prompt, polite and very considerate, explaining everything along the way with their vast knowledge of drainage systems and even history. They completed the work efficiently with meticulous attention to detail, leaving everything clean and tidy. Thank youVerified reviewerJob location: BN17Response from Coastal Drains Ltd
Thank you so much for your review. We are so pleased the team delivered such great, efficient customer service. Thank you from the Coastal team.
10 They know about drains
Posted 5 days ago
Coastal Drains fixed a collapsed drain after a swift assessment, date set, and prompt and efficient service. Very professional and knowledgeable as always.Verified reviewerJob location: BN11Response from Coastal Drains Ltd
Thank you so much for your review. we are so pleased we could sort out your problem so quickly and efficiently. Thank you from the team.
10 Coastal Drains - Excellent
Posted 5 days ago
Helpful clean and kept me in the loopVerified reviewerJob location: BN11Response from Coastal Drains Ltd
Thank you so much for your review, it really is appreciated. Thank you from Team Coastal.
10 Prompt, friendly, reasonable & efficient.
Posted 6 days ago
Coastal Drains were amazing, prompt, efficient and very good pricing. Paul attended our property within 30mins of my call, assessed the problem, called his colleague to attend with a jet hose, blockage cleared, then did a camera scope of the system to ensure no other issues. Friendly, helpful, reassuring guys, all done at one hour and just under £120. Would highly recommend.Verified reviewerJob location: BN1Response from Coastal Drains Ltd
Thank you so much for your review. It's great to hear that the whole team are delivering great customer service as we pride ourselves on this. We truly appreciate the time you have taken to write this review, Thank you from the Coastal team.
10 Investigating possible blockage, sorting infestation in redundant drains, installing rat guards.
Posted 25 July
Very professional, knew what was required and how best to resolve the issue. Gave excellent advice.Verified reviewerJob location: BN13Response from Coastal Drains Ltd
Thank you so much for your review. we are so pleased we could help solve your issue.
10 Excellent Service by Coastal Drains
Posted 25 July
Most impressed with the courtesy and efficiency of the office staff and the quick response to arrange a survey, quote and work being carried out. The work was completed efficiently and cleanly by Paul who was courteous and knowledgeable. Would have no hesitation is recommending this company.Verified reviewerJob location: BN13Response from Coastal Drains Ltd
Thank you so much for your great review. We are so pleased that the whole team have helped deliver great customer experience and high standards of workmanship. We really do appreciate the time you have taken to write such this review.
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Company Info
Owner
Mr Greg Child
Ltd Company
19 years on Checkatrade
VAT Registered
Yes: 883807778
Coastal Drains Ltd was formed in April 2006 as a family based business determined to establish a customer service that was second to none.
It was obvious that competition from other drainage experts offering similar services within the market place would be a force to be reckoned with. However Coastal Drains has achieved constant growth year on year by providing a first class service to clients and customers through honesty and sheer hard work.
Coastal Drains Ltd forms part of the Coastal Group that is able to provide a variety of services for the public sector including the following:
• Domestic premises and small businesses
• Facility Management Companies
• Housing Associations
• District and Borough Councils
• Swimming pools
• Schools & Colleges
• Building and Groundwork Companies
Operating from Lancing, Coastal Drains Ltd is an accomplished company, offering drainage services to clients throughout Sussex. The company has quickly grown in a very controlled and focused manner. Coastal Drains Ltd is a young, dynamic and privately owned company that is, quite simply, very good within its field of expertise.
Coastal Drains Ltd is one of the largest independent drainage specialist companies in Sussex, with a well earned reputation for quality and excellence. Continual improvement within the organisation is the prime objective to enable Coastal Drains Ltd to become well known for its core values:
• Honesty and integrity
• Appointment promptness
• Quality of service
• Employee courtesy
• Reliability and commitment
• Realistic and competitive quotations
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2006
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