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City Electrical Contractor Ltd

8.85/10

CARDIFF, South Glamorgan

Checkatrade member since June 2023

Customer Reviews

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8.85 /10

Based on 9 reviews over the past 12 months

Quality of work

8.78

Reliability

8.89

Communication

8.89

Reviews (33)

  • 10

    Re wire

    Posted 08 July

    So professional, clean workers and respectful of the house. Knowledgeable and truly experts at what they do. Would highly recommend the business if you need an electrician, these are the guys to choose. Thank you for your help
    Verified reviewer
    Job location: CF24
  • 10

    Multiple new electric sockets and Ethernet points

    Posted 21 May

    City Electrical did my pre-completion electrical checks and when I needed some work done on the property after purchasing I got into contact with them again. Happy with the job they’ve done. Got it all done in an afternoon with minimal fuss and excellent clean up skills. If any work needed in future I’ll be going back to them again.
    Verified reviewer
    Job location: CF14
  • 0

    Absolutely the worst electrical service

    Posted 28 April

    Absolutely the worst electrical service I've ever experienced. I hired this company for a job that should have taken 2–3 hours, but it dragged on for two full days (10 AM to 7 PM) and still wasn't finished. The quality of the work was shockingly poor. One socket he installed didn’t work at all, and when I checked, I found the internal wiring was dangerously loose. He also left the fuse board unsecured, posing a serious safety hazard. The rest of the work was equally substandard. I've since decided to not be allowing him back on my property to cause further delays.
    Verified reviewer
    Job location: CF14

    Response from City Electrical Contractor Ltd

    I’m disheartened by this review, as we take pride in my work and have always operated with honesty and professionalism, as reflected in the many positive reviews we received. In this case, we made multiple visits and completed the job to the agreed standard. Time, labour, and materials were all invested, and for that reason, a refund cannot be issued. The scope of work changed several times at the customer’s request, and despite these challenges, I remained committed to delivering a quality result. While I respect every customer’s right to share feedback, it’s disheartening when a review appears to be used to pressure a reduction in price or demand a refund—especially when the work has been completed in good faith. I encourage potential customers to view my other feedback for a more accurate reflection of my standards and service.

  • 10

    EICR

    Posted 11 April

    Was available quickly, friendly and knowledgeable. Would book again
    Job location: CF24
  • 9.67

    Safety report and some re wiring and re fitting sockets

    Posted 14 March

    Super helpful explained everything what was needed as they worked and was very informative
    Verified reviewer
    Job location: CF31
  • 10

    Various remedials and residential EICR

    Posted 20 February

    They have been great from the start, extremely reliable with great communication.
    Verified reviewer
    Job location: BS2

Photos

Company Info

Owner

Mr Abdul Mohammed

Ltd Company

2 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

We are a South Wales-based electrical repair and commissioning company that caters to Domestic, Commercial, and Industrial Customers.


We offer General and Emergency Electrician Services that include New Wiring, Part-Rewiring, Installations, Fire Alarm Servicing, and Electrical Safety Certificates.


We operate under a strict set of guidelines that ensure service quality and customer satisfaction.


Our customers value our service because we are reliable, responsive, and offer great value for money. The members of our team are known to be safe, efficient, and professional.


If you’re looking for emergency electrical contractors or electricians in Cardiff, then remember that we’re just a phone call away!


We're available to look after your electrical emergency 24x7.

Accreditations and awards

City & Guilds Qualified - Level 3 - Pat Testing
City & Guilds Qualified - Level 3 - Pat Testing
Registered Competent Person Electrical
Registered Competent Person Electrical

This trade passed up to 12 Checkatrade vetting checks

Member since 2023

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