Checkatrade

10

Upgrade and review of our security system

Posted 15 January

Craig is professional, knowledgeable, approachable and pragmatic. He took the time to listen and understand to what we were wanting to achieve, and only then suggested appropriate options & solutions. His experience and know how set Cecure apart in our view. We will recommend Craig without hesitation.

Verified reviewer

Job location: SN15

Response from Cecure Fire & Security

Thank you very much, Andy, for taking the time to leave such a detailed review and for the 10/10 rating. It was a pleasure working with you and understanding exactly what you wanted to achieve before recommending the right options for your system. I’m really pleased you felt the approach was pragmatic and tailored rather than a one-size-fits-all solution. Your recommendation genuinely means a lot and is hugely appreciated. If you ever need any further advice, upgrades, or support in the future, please don’t hesitate to get in touch.

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Chris C

10

THIS COMPANY GOES ABOVE AND BEYOND

Posted 15 January

I called Cecure Fire & Security when I was let down by the company that installed my CCTV. Craig came out and attempted to rectify the problem by installing a new hard drive, but I was not provided a code for my unit by the company whom I purchased it off, Trying to get through to the original installation team proved to be challenging and frustrating for a callback. Craig was patience and extremely understanding while we waited over an hour for a callback unlike myself . I must say that in future when I require any work in relation to my CCTV Cecure and Craig will be the ones that I call.

Verified reviewer

Job location: NP19

Response from Cecure Fire & Security

Hi Chris, Thank you very much for taking the time to leave such a detailed review — it’s genuinely appreciated. I’m sorry you were let down by the original installer and that access to the system caused so much frustration, but I’m glad I could help where possible and support you while we waited for a response. Customer care and patience are really important to me, especially in situations like this, so it means a lot that you recognised that. If you ever need any further help with your CCTV or security in the future, I’ll be more than happy to assist.

10

Super reliable and professional

Posted 12 January

Craig is a complete hero. We’ve used him for a number of years to look after our home alarm system. He’s very reliable and always does a professional job. His pricing is very reasonable and he’s always friendly and helpful.

Verified reviewer

Job location: BS6

Response from Cecure Fire & Security

Thanks very much, Sue, for taking the time to leave such a kind review. It’s always a pleasure looking after your alarm system, and I really appreciate your continued trust over the years. I’m glad you’re happy with the service, pricing, and support. Thanks again for your recommendation.

10

Highly recommended home security systems installer

Posted 12 January

Craig is a delight to deal with and a genuinely decent bloke. Arrived on time for appointments, provided a clear and easy to understand advice and quote, and delivered a thoroughly excellent installation at a reasonable price. He uses market leading systems. We are really pleased with the work he did for us

Verified reviewer

Job location: BS15

Response from Cecure Fire & Security

Thank you, Rob – that’s really kind of you. I’m pleased you were happy with the advice, installation, and system, and I appreciate the trust you placed in me. Thanks again for taking the time to leave such a detailed review.

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Hannah D

10

Alarm service

Posted 02 January

Craig was fantastic. He was very knowledgeable about my alarm and went above and beyond. I will definitely be using this company again and would recommend them to anyone.

Job location: BS37

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Hugh M

10