The removal of the cavity wall insulation was completed without any problems. They installed air bricks to help dry out the cavity wall.
We requested these bricks to be removed and replaced with normal house bricks as the cavity has now dried. This work was agreed, no workmen turned up on the arranged date, so we called Cavitech again and were given numerous other dates for the work to be carried out, no workmen turned up. After numerous calls to the office, nobody has called back to explain why they have not carried out the work. Happy to take your money but not interested in finishing off!
Response from Cavitech UK
Thank you for your review. We have tried to contact you to discuss these issues but have been unable to reach you. In response, we completed the extraction as requested after which you advised us that there appeared to be some drafts internally, which we explained was caused by the now empty cavity and the air bricks installed to dry out the damp cavity, which is standard practice. You then advised us that you wished for the air bricks to be replaced with normal bricks which wasn’t part of our original quotation and we would not recommended this. Once this was clarified to you, you advised us that you would seek an alternative local builder or similar to swap out the bricks. We assumed from this conversation, that the matter was closed. We apologise for any misunderstanding on this occasion.