Reviews

  • 3.67

    Cheap parts, no aftercare, and I paid another locksmith to fix the job.

    Posted 11 August

    I was ready to leave 5 stars at first. The guy got into my car quickly after I'd lost all my keys and made me a new one. But after getting home I found my Android unit left with cables sticking out, the remote key fob snapped after one drop, and the spare key fell apart after one use. I politely messaged the guy three times asking for help but got no reply. I then had to pay another locksmith £180 to fix the poor-quality work. Great first impression, but poor parts, no after-sales support, and being ignored completely ruined it. I can't recommend this service.
    Verified reviewer
    Job location: BS6
  • Martin F
    10

    Rob, from Castle Carkeys. was excellent

    Posted 28 June

    Rob, from Castle Carkeys. was excellent. He kept in touch offering me appointments which had become vacant, and arrived at noon on Saturday. His workmanship and attitude were exemplary, going far beyond what was necessary. H e was a delight - I cannot sing his praises highly enough
    Verified reviewer
    Job location: BS10
  • 10

    Mini Key

    Posted 23 May

    Prompt and efficient service - key issue resolved! Many thanks.
    Verified reviewer
    Job location: GL2

    Response from Castle Carkeys & Locksmiths

    Thanks for the review

  • 9.67

    New key for VW Amarok

    Posted 21 May

    Great service from Rob.
    Verified reviewer
    Job location: BS5

    Response from Castle Carkeys & Locksmiths

    Thanks for calling

  • 0

    Avoid completely. Terrible communication and faulty work.

    Posted 17 May

    My partner hired this man to replace the ignition barrel on our van after it failed. Since the work was carried out, we’ve had electrical problems which have left us unable to use the lights on the vehicle. We have tried repeatedly to contact him by phone and text to resolve the issue, but he has not responded. My partner also needed to try and work out what was going on with the issue and noticed that the negative cable on the battery had not been tightened which would have been left like that by him. We would love for him to resolve the issues he's created but he is completely non-respon
    Verified reviewer
    Job location: BS15
  • Mike S
    10

    Replacement and reprogramming LR smart key

    Posted 19 January

    No hassle, easy to arrange, best priced and very quick to complete the job. 100% recommend
    Verified reviewer
    Job location: BS15