Reviews

  • 10

    Excellent and efficient

    Posted 26 January

    Excellent and efficient service throughout from the minute Tom first came over to look at the damage to our roof. When it became apparent that it was a bigger project than first thought quickly arranged extra scaffolding and the guys doing the work were extremely efficient and courteous. Very impressed with everything from the communication to the quality of the work itself.
    Job location: BS15
  • Geraint J
    10

    Flat Roof Repair? No Problem!

    Posted 25 November 2025

    Tom at Capital Improvements was super helpful during a recent storm, which resulted in my flat roof being damaged. Within hours of submitting an enquiry on Friday, he’d organised a visit and a plan to resolve it the following week. Workmen arrived first-thing on Monday morning, and were incredibly polite and respectful. Unfortunately, the damage was more extensive than originally anticipated, and I was kept informed throughout. Despite the extra work needed, it was carried out and completed within the same day, leaving my garden completely spotless. Incredible service and workmanship! 5️⃣⭐️
    Verified reviewer
    Job location: CF46
  • 10

    Work completed to the standard quoted

    Posted 29 October 2025

    The work was done in a timely manner at the standard assured. Happy to recommend.
    Job location: BS14
  • 10

    Reliable, great communication- they do what they say they will do in the promised time frame

    Posted 24 October 2025

    Tom and is team were efficient, helpful, hardworking and honest throughout. They acted quickly when we needed work doing on our roof in a very short timescale. The lads doing the job were polite and super hardworking. Communication was brilliant. I would highly recommend.
    Verified reviewer
    Job location: BS31
  • 10

    New gutter fitting

    Posted 16 September 2025

    Great job, no messing, in and done, cleaned up and left tidy.
    Verified reviewer
    Job location: NP4
  • 10

    Exceptional Company

    Posted 11 September 2025

    Work carried out to an amazing standard, but it was the personal touch of the company (Tom) which put this company at the top of my roofing needs; always available to talk our own plan through as well as planning for the future, with lots of knowledge at what to do and always mindful of our budget. I didn’t feel pressured into anything. Also tidy job, quick and kept me in the loop with a small scheduling issue with regards to bad weather delaying another job, courteous, polite and excellent customer service (five star service).
    Verified reviewer
    Job location: NP19