Reviews

  • 10

    My alarm panel lost connection with wifi following a router re-set.

    Posted 09 June

    Cactus Security is an excellent company and I could not recommend it more highly. Everyone who works there is extremely helpful in particular the brilliant engineer called Sam. He is amazingly knowledgeable and has often been able to talk me through solving problems over the phone as he did today - and he is VERY patient! Sam has frequently gone above and beyond in helping me and I am very grateful, thank you.
    Verified reviewer
    Job location: CT10
  • 10

    Cactus 🌵 security

    Posted 12 May

    My technician was polite well spoken and mannered Very professional and knowledgeable
    Verified reviewer
    Job location: CT3
  • 10

    Home security installation

    Posted 09 May

    Cactus undertook a thorough survey of our house and recommended an installation that most suited our purposes. The quotation was clear and comprehensive with no hidden extras. The installation team arrived at the appointed time and did an excellent job. They explained how to use the equipment very clearly. Possibly the most important point that might be of interest to new customers is the quality accreditation which is something that Cactus took great pride in. The auditor paid us a visit and was happy with his findings. I would recommend taking account of this when comparing quotations.
    Verified reviewer
    Job location: CT6

    Response from Cactus Security

    Many thanks for your kind review Geoffrey - it means a lot to know that the service levels we strive for are being achieved.

  • 10

    Burglar Alarm Installation

    Posted 21 March

    Speedy, professional, thorough service. Initial enquiry to supply and installation took just ten days. Lawrence went through the process and various options succinctly. Sam & Andrew installed the system very efficiently, explained the functionality very well and left me feeling confident and well supported, even about the app - new to me in relation to alarm setting but easy to understand with the comfort of knowing help is just a phone call away! Thank you.
    Verified reviewer
    Job location: CT10

    Response from Cactus Security

    Many thanks for your kind review - we do aim to please and strive to give good service.

  • 8.33

    CCTV for my home

    Posted 19 March

    Very happy with Cactus Security's assessment of my needs, supply, installation and after-care.
    Verified reviewer
    Job location: CT6

    Response from Cactus Security

    Many thanks for your kind review - we do aim to please and strive to give good service.

  • 10

    Alarms, lighting and CCTV

    Posted 18 March

    Reliable company who we have used many times without a single issue.
    Verified reviewer
    Job location: ME12

    Response from Cactus Security

    Many thanks for your kind review Julie - we do aim to please and strive to give good service.