Reviews

  • 10

    Professional service at a reasonable price

    Posted 4 days ago

    Sergei identified an issue with the gas boiler at the annual service, he was able to rearrange other jobs to complete a full boiler replacement in a timely manner for a reasonable price at short notice. A very professional service.
    Verified reviewer
    Job location: BN27
  • Nina S
    10

    New combi boiler

    Posted 11 April

    Got in touch very quickly. Sergei is very efficient and professional, very happy I had him replace my boiler.
    Verified reviewer
    Job location: BN21
  • Jeremy Y
    10

    End of tenancy commercial property gas safety certificate & heater servicing.

    Posted 28 March

    One of only a few commercially qualified gas engineers in the area, Sergei communicated regularly & dis an excellent job. we are very happy, thank you.
    Verified reviewer
    Job location: BN9

    Response from By Gas Heating Limited

    Thank you Jeremy for your positive review it’s greatly appreciated. Ensuring everything is compliant, safe, and completed efficiently is always our priority If you need any further assistance in the future, whether for ongoing maintenance or additional certifications, we’d be happy to help. Thanks again for choosing our services.

  • 10

    Reliable, has a strong work ethic and reasonable prices.

    Posted 23 March

    Sergei fitted a new boiler for us 3 years ago. Since then he has serviced it every year. He is always friendly, patient and professional. Sergei explains everything he has done and is very thorough and efficient. His prices are very reasonable and once the work is completed, everything is left as he found it. I would not hesitate to recommend him.
    Job location: BN10
  • 10

    Quality and professionalism

    Posted 15 March

    We had a full boiler replacement carried out  with BY Gas Heating Ltd and were extremely impressed with the quality of work. The engineer demonstrated strong technical expertise, ensured correct system balancing, and completed a clean, compliant installation. They took the time to explain the controls, warranty details, and maintenance requirements. The installation was completed within the agreed timeframe and budget, with excellent attention to safety and detail. Overall, a very professional service and outstanding workmanship.
    Job location: BN20

    Response from By Gas Heating Limited

    Thank you, Tina, for your feedback—your teas and sandwiches were lovely!

  • 10

    Fast and reliable boiler replacement

    Posted 27 February

    When our boiler recently broke Sergei offered us to options: to fix or replace. We chose to replace it and he worked speedily and precisely to get it fitted properly. He was super professional and dedicated to doing the work to a really high standard. 100% recommend.
    Verified reviewer
    Job location: TN37

    Response from By Gas Heating Limited

    I truly appreciate your positive feedback. It means a great deal to know the work met your expectations!