I had to raise a complaint as the shed instructions from 'Shire' were not followed. Shed panels were fixed with the lapping upside-down but Tom didnt see an issue with it. I had to ask them to make it right. Missing screws, screws used were too long, silicone used to cover them. apparently there were missing parts and parts not needed, that i had to give instructions for! Improper fitting of fixtures. They had to come back to fix the job. I still wasnt happy but closed the complaint as Checkatrade stopped Tom from working. I found 2 screws holding a 8 screw hinge. After an operation I did it
Response from Butler Group Construction
We are sorry you weren’t satisfied with the work completed,
We had been back to the job after a complaint was made about the shed we installed supplied by the client. Unfortunately the shed was pre assembled wrong, but we did what we could to make this right , once leaving the client assured us all was good and we left, to then be left a sub standard review after doing all we could to make this right. Unfortunately this wasn’t a good outcome like all our other 5* reviews .
Thanks