Reviews

  • 0

    Do not trust. Dangerous unsafe installs

    Posted 1 day ago

    The company sent a newly qualified installer. He proceeded to drill through 2 electrical lines. Used Water fittings for a gas line to the boiler and hung the boiler with a screw directly through an electrical wire that consistently caused shorts that burned through the screw. Attempts to resolve were to send other poorly qualified engineers out who could never find the issue. After months of problems I requested that they pay for my own engineers which they agreed to. I had the system removed from the wall which is when we found all the dangerous issues.
    Verified reviewer
    Job location: DL5
  • 10

    Seamless boiler installation

    Posted 29 October

    I called on Mark when my boiler insurer could not really help. Mark assessed the state of the boiler and recommended replacement. The team did a power flash and installed a new boiler at my house. They were exceptionally professional and all the work was done in just 2 days. The even installed a hive hub and Josh spent extra time sorting it out and linking all the devices. I have now a new boiler and the difference with the old one is mind-blowing. I hope to come back to BSure and install a new fire place in the future.
    Verified reviewer
    Job location: GU12
  • 10

    Highly recommend.

    Posted 28 October

    Excellent work. Highly recommend. Will use for future plumbing jobs. Very competitively priced. Kept informed regarding plumbing problem and how to will be rectified. Tidy and caring.
    Verified reviewer
    Job location: GU9
  • Julian M
    10

    Deal with cold radiators and identify necessary improvements to the overall central heating system

    Posted 28 October

    Understood my concerns, diligently analysed the problem and its causation undertook repairs and identified where further repairs and replacement parts were necessary to improve the efficiency of my central heating Staff were helpful polite very focussed upon providing a highly professional service in all respects . There has been a noticeable improvement in the warmth of the downstairs rooms and the cold radiators have been solved! So a very impressive service in all respects. I intend to award additional work in a subsequent phase
    Verified reviewer
    Job location: RG1
  • 10

    All-round capability beyond just plumbing

    Posted 24 October

    BSure saved us over the past two months after a burst upstairs-bathroom pipe in a 25-year-old extension flooded our lounge, and collapsed the ceiling onto our carpet and furnishings beneath. When contacted in emergency they reacted instantly, and were with us in 20 minutes. After wenty further minutes the basic cause was fixed. They could not have been more supportive and friendly. With building, plastering and decorating capability added to normal plumbing skills, we found their services capable, understanding and friendly. Now, job done, absolutely recommended - team of nice guys too...
    Job location: GU9
  • 10

    Combi boiler install

    Posted 04 September

    I'm so impressed with Mark Everard and his team at BSure Boilers & Bathrooms! They recently completed a boiler installation at my home, and the entire experience was flawless. The team was incredibly friendly, knowledgeable, and true technical experts. They were meticulous, working with remarkable cleanliness and leaving the place spotless. The project was completed exactly on budget with no hidden costs. For anyone needing a professional and reliable boiler service, I highly recommend them. They were truly amazing. Thank-you Mark & Team.
    Verified reviewer
    Job location: GU22