Reviews

  • Jon K
    9.33

    refit front door lock

    Posted 10 August

    prompt and efficient service. Fair and transparent pricing
    Verified reviewer
    Job location: HA5
  • Ray S
    10

    Open front door as lock had broken and changed the lock

    Posted 27 July

    Excellent service from start to finish. They arrived exactly when they said they would, communication was excellent throughout, and both guys were friendly and professional. The work was completed promptly and to a high standard. I’d happily recommend them and would definitely use them again.
    Verified reviewer
    Job location: L25
  • Chantel B
    0

    Awful

    Posted 25 July

    Disgusting service. On day one, nobody turned up, even after the appointment was rescheduled for the afternoon. On day two, the locksmith removed my existing security lock and fitted a standard lock while charging security-lock prices. When I realised, he admitted there were no security locks in the van, removed the new lock and put my original lock back. He also arrived without the window handles I had booked. A complete waste of time.
    Verified reviewer
    Job location: B3
  • James G
    10

    Safe lock

    Posted 17 July

    Fantastic job! ​Huge thanks to Jurijs at Britguard Locksmiths for fixing my safe lock today. He made a tricky job look easy and was incredibly polite and helpful throughout. Outstanding service!
    Verified reviewer
    Job location: DY3
  • Harry H
    1.67

    Broken multi point door lock

    Posted 16 July

    Avoid. Immediate callback from a coordinator who quoted fixed fee £89 + up to £320(?) for complete replacement. Had 2 no shows then switched to different locksmith the next day who was 30 mins late to 2 hr window. He explained what he had to do but no mention of additional/itemised cost beyond lock itself. Drilled door and couldn’t resit the handle to cover it so can now see the hole on the inside. Gave me an invoice just over £1000, including emergency call out, charge for drilling, mechanism, lock and additional £50 for adjusting hinge (which took 2 mins). Had to settle for a 15% discount.
    Verified reviewer
    Job location: SN8
  • 10

    Window lock replacement

    Posted 12 July

    Excellent, polite and speedy’
    Verified reviewer
    Job location: LE67