Suspiciously similar reviews posted at similar times suggest a fabricated positive image. Our experience involved repeated delays, poor workmanship, a lack of professionalism and threats from the owner. The original team didn’t protect our home from the work and caused damage. A subsequent painter was great but had to rectify significant prior errors. The owner was overly defensive, communicated poorly and became increasingly rude & sent threats. Payment was demanded despite being promised we wouldn’t pay until fully satisfied. See our Google review for more info on the unacceptable behaviour
Verified reviewer
Job location: N6
9.67
Repainting throughout
Posted 22 April
Very pleased with the repainting of my property. Prompt start date, very efficient work, good timekeeping & very good quality work. Consideration given to me & my house cat during the work.
Verified reviewer
Job location: TW12
10
Painting
Posted 17 April
Really friendly and respectful of property. Were able to fit me in very quickly, and did a great job painting the flat. Also fixed some poor plastering done by a different decorator. Work is great quality, quick and very well priced (with no hidden costs). Have used Brightline a couple of times now and really recommend.
Job location: SW1V
10
Pre-tenancy painting
Posted 07 April
Daniel and the team were brilliant! We asked them to fully paint our apartment ahead of a new tenancy. Very clear communication throughout the whole process, and were able to provide a very good quote given the timescales.
We will definitely be using BRIGHTLINE again for any future work that we may need later this year.
Verified reviewer
Job location: E3
10
Painting bedrooms
Posted 13 March
Couldn’t recommend enough! Great communication, easy to organise and work done was excellent. Thank you!!
Verified reviewer
Job location: SW8
10
Painting three bedroom house
Posted 12 March
I had a fantastic experience with this painter and decorator. They arrived quickly, worked efficiently, and delivered high-quality results. Not only was the work done to a great standard, but they also went above and beyond, doing extra tasks at no additional cost. Professional, friendly, and excellent communication throughout. I wouldn’t hesitate to use their services again!