Easy friendly first impressions. Quotes £60 call out chg irrespective of work carried out or not. Within 5 minutes says it will cost £130. No mention of hrly rate. Job was not big for a fully qualified person like him to take 2 hrs to sort. He drags it on with chitchat (penny dropped after he totalled his chgs). He added the £60 call out to the total bill. Total=(130 for 2 hours + 60 call out plus material = £350) No bill given, job not guaranteed. £350 to cut and replace a 10inch pipe under sink took him 2 hr to fix. Most expensive plumber ever!! No reply to my text before this review.
Response from Brian Hurst Plumbing & Heating
I am sorry Monica feels like this. With over 650 reviews on Checkatrade the overwhelming majority of jobs i do well. I came out to Monica's house to find a serious flood, i repaired the plumbing. On completion of the job i asked Monica is everything to your liking, she told me yes but the following day she argued about the money, i refunded some of the money so i am surprised by the complaint it was not due to the workmanship and i was given the go ahead to do the work.