Reviews

The service both before and after sale has been outstanding. Paul promptly and thoroughly answered all my many questions and quickly dealt with a small fault that developed over Christmas. Working with Paul and his team has been one of the most pleasant experiences I have ever had with a tradesperson. A really knowledgeable, trustworthy and reliable crew. Highly recommended.

Really happy with service. Very friendly, very professional, excellent and reasonable pricing. It was actually, a faultless service.

We had ~5 companies come out to quote, but of all of those companies, Paul at Brass Monkey was the most professional and prepared, and the only one who had brochures of products available. I already had a specific aircon range in mind though, but Paul was more than happy to supply these and even spent some time speaking to his supplier to ensure it was all compatible. Installation was fast, professional and neat. A few days after installation there was a small leak due to a bad batch of press-fits , but Paul came out immediately and fixed it. Since then it's been spot on! Would recommend!

Prompt and efficient installation of air conditioning in our bedroom. Always quick to respond to messages, friendly, left everything clean and tidy afterwards and a great price too! Highly recommended. Thank you Paul and Will :)

Brass Monkey’s attention to detail is second to none- we couldn’t be happier with their install. They are super knowledgeable, right from the get go and will go above & beyond to ensure the install is world class, exactly to your preference. Thanks for caring deeply about your work!

Used Paul multiple times now, with a consistent and reliable service. Lovely team who work hard to make sure the units are installed and serviced in fully working condition. Went above and beyond to get a faulty unit replaced for me within 24 hours!