Response from BPS Gas Services
I'm sorry you feel this way. the job was to fit a tap and that was done to the highest standards, unfortunately installing a new tap does not contribute to water hammer, this issue was already present and caused by unsupported pipework as explained on the day and you told me that's fine not to worry. As you never communicated you were not happy this was not bought to my attention until you left this review, since then I have offered to attempt to rectify it free of charge and you were not willing to give me the opportunity. The offer is still there I'm always willing to help my customers in every way I can, as you can see from my hundreds of positive reviews on this site.