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Bourton Drain Services Ltd

9.98/10

Banbury, Oxfordshire

Checkatrade member since June 2012
10

Services

  • 24 Hour Drain Clearance
  • CCTV Surveys for Drains
  • Septic Tank Emptying
  • Drain Installation
  • Drain Repair
  • Drainage Investigation
  • Sewage Pump Installation
  • Blocked Drains
  • Emergency Drain / Sewer Clearance Service

Customer Reviews

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9.98 /10

Based on 31 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its exceptionally fast and efficient service, often resolving drainage issues on the same day. The team is frequently described as professional, knowledgeable, and friendly, providing clear explanations and thorough work.

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Reviews (600)

  • 10

    Outstanding service

    Posted 15 April

    Outstanding service, great pricing. A massive thanks to Matt, Paige and Gareth, they are a credit to your company. I would recommend to anyone.
    Verified reviewer
    Job location: OX15
  • 10

    Quick & excellent service

    Posted 06 April

    Fantastic service and quick resolution. The gentleman who attended our property to investigate a blocked drain was able to quickly identify a problem that our water company had not been able to after thorough investigation. He was friendly and explained everything to us step by step. We were also really pleased with the response rate, the gentleman arrived on our property the same afternoon we called, and this was on a bank holiday. We also had excellent customer service from the lady on the phone, who calmly helped us arrange this service. Thank you Burton Drainage Services!
    Verified reviewer
    Job location: CV47
  • 10

    Super efficient and effective

    Posted 27 March

    Can’t praise them enough. Very rapid and effective response. I’ll certainly use them again. Neil
    Verified reviewer
    Job location: MK17
  • 10

    Blocked drain

    Posted 19 March

    Bourton drains were excellent , came out half hour after calling them . Mark was brilliant sorted blockage out , was really helpful and very thorough. Would definitely use them again Excellent service
    Job location: OX16
  • 10

    Outstanding service !

    Posted 12 March

    Just thought I would stop by here to say what a great service I received from these guys. I had a call from a tenant about a blocked loo. I rang BDS at 6.15pm last night and within the hour, they were on site ( at least 10 miles from their office ). They conducted a camera survey to identify the blockage and resolved it with minimal fuss. My tenant ( and I ) are over the moon with their speedy service. Many thanks.
    Verified reviewer
    Job location: NN13
  • 10

    Great service

    Posted 27 February

    The lady turned up on time and was polite and helpful. The drain was cleared in no time. It was very efficient service - and good to see women in a job traditionally done by men.
    Verified reviewer
    Job location: CV47

Photos

Company Info

Owner

Mr Karl Thompson

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 485810130

Domestic WorkCommercial WorkCards Accepted24 Hour Call-out

BLOCKED DRAINS, NEED A FAST SERVICE?

Bourton Drain Services is a family owned business founded by Managing Director Karl Thompson in 1986 to provide drainage services to the commercial, industrial and domestic sectors.

The company today enjoys an enviable reputation for providing a first class service with firm emphasis on customer care – all at highly competitive rates.

We believe in offering a truly personal service, which is why every call is answered by a member of our team.

No answer phones or voice mails – just good old fashioned service.

However, our close proximity to the motorway network coupled with our mantra to get the job done right first time means that we can often offer a viable solution to those with more significant projects outside our area.

Accreditations and awards

Bureau Veritas
Bureau Veritas
Federation of Small Businesses
Federation of Small Businesses
National Association of Drainage Contactors
National Association of Drainage Contactors

This trade passed up to 12 Checkatrade vetting checks

Member since June 2012

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  • County court judgement

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