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Reviews

  • 10

    Carpet clean

    Posted 5 days ago

    Fourth annual carpet and upholstery clean by Mark completed this week. Usual friendly, efficient and conscientious job.
    Verified reviewer
    Job location: SL6

    Response from BounceBack Pro Clean

    Pleasure! Great working with you guys on an annual basis; keeps your carpets and upholstery in mint condition

  • Jennifer G
    10

    Removing blood stains from a carpet

    Posted 13 January

    Mark responded quickly when I posted the job to remove blood stains from a carpet. He was able to come quickly on a day that suited me. When I had to change the time he was very flexible. Mark did an excellent job of removing several areas of blood stain in a short time and the carpet looks good. I realised that Mark had done a similar job for us a few years ago to an equally impressive standard. I would highly recommend him.
    Verified reviewer
    Job location: SL2

    Response from BounceBack Pro Clean

    No problem, thank you so much for recommending me

  • 10

    Excellent job completed by a knowledgeable and courteous professional

    Posted 19 December 2025

    Mark did an excellent job cleaning our fabric sofas. He is a very pleasant chap who is clearly knowledgeable, professional and courteous. A great job by a very genuine person.
    Verified reviewer
    Job location: HP13

    Response from BounceBack Pro Clean

    Thank you so much, lovely to meet you guys, look forward to seeing you again in the New Year

  • 10

    GONG THE EXTRA MILE FOR THE CLIENT

    Posted 03 December 2025

    Mark, proprietor of the company arrived on time - always a good sign. Mark then looked at the work he was to do then became worried about the material on the 3 piece suite and immediately thought it was leather (he explained he did not 'do' leather upholstery.) I assure him I had checked with the manufacturer about 18 months earlier and had been told it was not leather but fabric. We chatted about what to do next, I don't think either of us wanted to cancel. Mark then offered to do a spot test and go from there. Once Mark ascertained it was not leather and ok, he went ahead.
    Verified reviewer
    Job location: HP21

    Response from BounceBack Pro Clean

    Really appreciate your kind words; thank you so much and I’m so pleased you’re happy with the results

  • 10

    First Class Service

    Posted 27 November 2025

    Excellent Cannot recommend highly enough. Professional service and attention to detail. I thought some of my upholstery was worn out and would need recovered but not when Mark had cleaned it…like new. Many thanks
    Verified reviewer
    Job location: RG42

    Response from BounceBack Pro Clean

    Pleasure! Thank you so much 😊

  • 10

    10/10 Carpet Cleaning - Fantastic Results

    Posted 25 November 2025

    Mark provided a fantastic experience right from the very first contact. On the day of the clean Mark worked very hard and produced excellent results removing numerous stubborn carpet stains. The end result was fantastic, carpet looked new. Mark was also lovely to deal with. I would highly recommend him.
    Verified reviewer
    Job location: SL3

    Response from BounceBack Pro Clean

    That’s so nice of you, thank you. Great to meet you too. I’m so glad you’re pleased with the results