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Reviews

  • 10

    Change of Thermostat Cartridge

    Posted 24 April

    Slava reached out to me promptly for appointment, he came to check the issue and performed a proficiency assessment. Offer solution by replacing the cartridge and got part very quick to catch up my schedule.
    Job location: SW20
  • 9.33

    Investigating/fixing a leak related to unvented cylinder

    Posted 02 April

    Slava communicated well and did everything he could to find the right solution for our problem. It was a complicated situation and he could have easily extended the work, but he was honest and found the cheapest/best solution for us.
    Verified reviewer
    Job location: CR0

    Response from Black Mammoth Plumbing and Heating Ltd

    Thank you for your kind review – I really appreciate you taking the time to share your experience!

  • 10

    Boiler service

    Posted 27 February

    I had a boiler service and leak check, and I was thoroughly impressed with the experience. The plumber was reliable, professional, and skilled, taking the time to provide a detailed diagnosis of the system. They spent extra time diagnosing the possible source of the leak, ensuring no issue went unnoticed. Very attentive, they checked in to make sure everything was working perfectly. The service was thorough, efficient, and the plumber worked hard throughout. Additionally, they were personable and had a pleasant manner, making the entire process smooth, stress-free and cost-effective.
    Job location: SW16

    Response from Black Mammoth Plumbing and Heating Ltd

    Thank you for your kind review – I really appreciate you taking the time to share your experience!

  • 10

    Central heating stopped working

    Posted 17 February

    Had lost a heating on a combi boiler wich wouldn't come on. Had called British gas engineer initially as a part of my boiler cover, but to my disappointment all I heard is that I need a new boiler. Then I got in touch with Black Mammoth plumbing. Prior engineer attending I had a phone call to describe the issue which indicated at a possible issue and upon his arrival the repair was executed in a professional and prompt manner. Heating is back ON! Happy days!
    Job location: CR8

    Response from Black Mammoth Plumbing and Heating Ltd

    Thank you for your kind review – I really appreciate you taking the time to share your experience!

  • 9

    Servicing Hot water cylinder

    Posted 17 February

    Good communication and punctuality. Quote for the work was fair. Service went well with no issues.
    Verified reviewer
    Job location: UB7
  • 9

    Replacing the main stopcock

    Posted 05 January

    I recently had Slava replace the mains stopcock at my property, and I couldn’t be more impressed with the service! From start to finish, the experience was smooth and hassle-free. Slava arrived promptly, was professional and friendly, and took the time to explain the work involved. He handled the job with precision and efficiency, ensuring minimal disruption to my home. The quality of the work is outstanding, and everything was left clean and tidy afterward. I’m particularly grateful for his attention to detail and commitment to doing the job right.
    Verified reviewer
    Job location: SW18