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Reviews

  • 6.67

    Lock replacement and repair

    Posted 6 days ago

    Locksmith came to replace a front door lock that was sticking and a conservatory door lock that had seized (total £540). Unfortunately, he misdiagnosed the problem with the conservatory door. He replaced the rail mechanism. The part cost £260, which seemed a lot. The lock, however, seized again. He then removed both deadbolts, but this compromised the draught excluder and the alarm. On the final visit he realised that the bottom deadbolt was the problem. The door now works but without the lower deadbolt. Replacing this in the first place would have been simpler and cheaper.
    Verified reviewer
    Job location: GU34
  • 10

    New lock fitting.

    Posted 23 April

    Steve did an absolutely brilliant job of first coming to free up badly working locks, advising on new locks, ordering them and then fitting them. This was all achieved in less than a week which was a fantastic service. Steve did everything he said he would, on time with no fuss. Fully recommended in my experience. Great job - thank you.
    Verified reviewer
    Job location: RG29
  • 10

    Replacing broken Door handle and lock

    Posted 17 April

    Steve is very efficient, knowledgable and friendly. He very quickly reached out to me after my initial enquiry and came round within an hour. He quickly identified the issue along with other improvements that could be made to the lock to ensure better security. Steve’s very friendly and explains everything in a very simple manner. His pricing is very competitive and simple to understand. I would absolutely use Steve again and recommend him highly.
    Verified reviewer
    Job location: RG22
  • 10

    Front door lock replacement

    Posted 26 March

    Our front door lock needed replacing and Steve came to assess it initially and then replaced the unit with a new lock system. Punctual, polite and helpful. Highly recommend.
    Verified reviewer
    Job location: RG29
  • 10

    Back door lock broken

    Posted 10 March

    Excellent!! turned up on time, explained everything to me in detail. Came back 2 days later and fitted the new lock. Very easy and simple process and very helpful
    Verified reviewer
    Job location: RG25
  • 10

    French door lock replacement

    Posted 05 March

    Steve provided a very professional service from the initial recce to fitting the new MACO lock. On time and at the agreed price
    Verified reviewer
    Job location: RG29