Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Leave a reviewDownload app

Reviews

  • 10

    Painting/spraying of fences

    Posted 17 August

    Barry carried out the work whilst I was on holiday and I was delighted with it when I got back. They had tidied everything up and recycled what they could. The communication was great from start to finish. I would 100% recommend BGS.
    Verified reviewer
    Job location: ST14

    Response from BGS Painting and Decorating

    Many thanks for the review Julie. Please don't hesitate if you need anything else doing. Pleasure doing business with you. Barry

  • 8.67

    Reliable handyman at a reasonable price

    Posted 17 August

    Barry turned up on the day and time arranged. He completed the work agreed in the timeframe given at a reasonable price. I’ve already booked him for my next project.
    Job location: ST14

    Response from BGS Painting and Decorating

    Hi Lorraine many thanks for the review. Although we are painters and decorators BGS will always help with little jobs that need to be finished and make your newly decorated areas finished. I look forward to the 3rd project for you that's already booked.

  • 7.33

    Painting / spraying of fencing

    Posted 02 May

    Barry and team were courteous and respectful. The planned work was carried out to a good standard and they were helpful in carrying out unexpected additional work. In my experience, Barry’s communication could have been better. He said he would let me have a quote within 24 hours for another job but that was not forthcoming. There was also an outstanding, albeit small unfinished job which he pointed out to me saying he would come back to complete, but did not. On 1st April after contacting him he said to give him a week and he would do the outstanding work. I have heard nothing since.
    Job location: ST17
  • 10

    painted 3 big rooms and landing/stairway

    Posted 05 February

    Barry was great, communication was excellent, talked us through every aspect of the job, helped us work everything out, and did a great job. Really lovely person too, very easy to get on with and the work was top quality - we absolutely love it - cannot recommend Barry enough! A lovely guy who got it done well within the time frame and really cared about making sure it was right for us! We're so happy with it!
    Verified reviewer
    Job location: DE13
  • 2

    Didn't turn up, no message either

    Posted 22 January

    BGS didn't turn up to provide a quote or message to say that they were no longer attending. I waited a couple days to see if there would be follow up or apology. There was none. I would have booked someone else in or not waited in. Very disappointing and says something about reliability.
    Verified reviewer
    Job location: DE23

    Response from BGS Painting and Decorating

    The potential client was immediately apologised to once the matter arose. There was a genuine mistake made to which BGS apologised for. We communicated and I explained. I find this very harsh not to retract the review. BGS prides itself on respect for clients and works very hard to make them happy. Please remember reviews can make you, but also can damage you and as a genuine company you always are mindful of this. Would I blatantly damage my own company. I think not. Please read the other reviews.

  • 10

    Feature wall painting

    Posted 26 December 2024

    Excellent job. Reliable & hard working
    Verified reviewer
    Job location: ST14