Best Rate are fine when all goes to plan. But they are a nightmare if anything goes wrong. Our movers broke our washer dryer, and when I got in touch (with photos of all the damage), it quickly went off the rails. Rather than taking any responsibility, they wanted to send the lead mover over to "take a look", they were difficult and aggressive, and then they tried to get me to agree that an insurance claim would take too long so I should just let it go. Not even an offer for a partial refund! I've been left with no choice but to seek legal advice and explore action through small claims c
Verified reviewer
Job location: SW15
10
Great job once again
Posted 11 February
Thank you to best rates, we are happy with the service and the movers were great.
Verified reviewer
Job location: SW19
10
Moving house
Posted 15 January
Best Rate came and moved me stuff as agreed, the outstanding part of the experience was the communication (with Robin) from the sale department. Reasonable price and job well done.
Verified reviewer
Job location: SM7
9.75
Excellent Moving Experience
Posted 25 November 2024
The Best Rate Removals Team provided a top notch moving experience. They were careful, considerate, and efficient with their time. I would recommend them to any friends in London who require movers in the future. Thank you to Roger, Bobby, and TJ for the excellent service!
Verified reviewer
Job location: W11
10
Move to Wallington
Posted 21 November 2024
Fantastic experience from start to finish. Couldn't be happier. Will recommend to anybody moving !!
Job location: SM6
9.25
House move.
Posted 17 July 2024
Best rate we're fast efficient and great value. Well done guys!