Pleasant, responsive and tidy professionals who had no issue with fitting all of our standard light fitttings. They struggled with the over stairs install of our Schuller Sphere pendant though and ultimately couldn't fit it. It was heavy and fiddly, but we did share the details in advance. They did re-box the light, tidy up and cover the holes before leaving, but the electrician that ultimately fitted it (on his own) couldn't understand why they advised that we needed to get internal scaffolding. Perhaps best to discuss more complex needs first.
Response from BES Electrical Limited
Thank you for your feedback,
We decided to postpone installing this particular heavy light fitting due to being a risk of falling as no ladder or step ladder could be used because of the twisting staircase. Leaning over the landing was H&S risk.