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Reviews

  • 10

    Boiler Change

    Posted 08 April

    Popped into the store in Westbury and initially spoke to Lawrie about replacing my combi boiler. He then arranged for the installer to come to me to see what I required. The quote arrived promptly and the price was very competitive. The work carried out was to a high standard and I couldn't fault the service I received. Would definitely recommend!
    Verified reviewer
    Job location: BA14
  • 10

    Fix of wet underfloor heating system

    Posted 26 March 2024

    Really good comms about visits and good explanation of work needed and done. Very thorough, a few visits to make sure the treatment was working and the end result was functioning properly. Would highly recommend L and S of The Bathroom Shop ??
    Verified reviewer
    Job location: BA14
  • 10

    New Boiler

    Posted 04 March 2024

    Helpful from first time phone call kept me informed at every stage, work men very polite,on time and very tidy
    Verified reviewer
    Job location: BA14
  • 1

    Replaced floorboards, wall and bath due to leak

    Posted 19 December 2023

    Sloppy finish, had to return and redo bits - filled some gaps myself. After 2 weeks, overflow pipe came loose. They promised to fix. Waited a week, no show, then shower head wall bracket came loose, bath started creaking under weight. Messages ignored, had to complain to head office but only offered same people to fix. Got someone else myself - bath legs hadn't been fitted properly (nut and plate missing), floorboard flexing under weight, wrong wood used, washer on overflow on wrong side of bath, panel poorly fitted. Abysmal workmanship and communication.
    Verified reviewer
    Job location: BA14
  • 10

    Underfloor heating wet system valve problem with

    Posted 06 November 2023

    Bathroom Shop Ltd visited on the day of my post to the site, very prompt service. Great communication throughout and clear explanation of the problem and recommendations for keeping the under floor heating in good working condition. Friendly polite tradesmen, would highly recommend them
    Verified reviewer
    Job location: BA14
  • 9

    New shower installation

    Posted 18 August 2023

    We had to have a new shower installed after ours broke. From start to finish communication was clear and the quote was accurate. We were consulted throughout to make sure things were as we envisioned and any changes we requested were made without complaint. Lawrie (owner), Dan and Jake (installers) also have to be some of the nicest guys in the business. Lawrie even brought us flowers upon finish. We would hire them again should our other bathroom need redoing.
    Verified reviewer
    Job location: BA13