Response from BARBER BUILDING SOLUTIONS LTD
All feedback is always welcome but I feel yours is unjust in this case and this is the reason why:
- Your existing builders walked off the job. We don’t normally take on existing builders work as this can lead to issues down the line on who is responsible for work completed which we experienced in this case.
- Your wife left a glowing review in feb 2024.
- We dealt directly with building control on your behalf and rectified all the faults caused by existing builder which took weeks to organise which you put down as our delays but you had asked us to help you with this.
- We took money off the final bill as a good will gesture.
- Any snagging was quickly completed.
- Extra work added by yourself and your wife last minute, which caused us so many issues but was completed.
- Before we started the job we advised you both that we were extremely busy and had pre booked jobs in for months before you asked us for help and we advised you we would help but it would be in between jobs which you were happy to accept.