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Reviews

  • 10

    Couldn't be more helpful

    Posted 2 days ago

    My central heating system is 20 years old and the printed circuit board needed replacing. Stuart went out of his way to give me advice on how to obtain this part, as it wasn't being made any more. Nick, the engineer, was super-efficient installing the part and also sorting out my diverter (to select hot water or heating), which was playing up. I was also surprised how reasonable the bill was after the work was carried out.
    Job location: KT5

    Response from Banstead Boilers Ltd

    Glad we could help and keep the old back boiler going for a little longer

  • 10

    Excellent Service

    Posted 25 July

    We have always received an excellent service fro Banstead Boilers Ltd. Appointments are quick and Engineer arrival prompt. Nick, who has looked after us is very courteous, professional and thorough with the works. Would definitely recommend Banstead Boilers without any hesitation.
    Verified reviewer
    Job location: CR5

    Response from Banstead Boilers Ltd

    Thank you for the review. Nick is one of our senior engineers with a wealth of experience. He certainly is a valued engineer in the team

  • 10

    boiler service

    Posted 23 July

    very professional service
    Verified reviewer
    Job location: CR2

    Response from Banstead Boilers Ltd

    Thank you appreciate the review.

  • 10

    Great service

    Posted 17 July

    We had a leak from our hot water cylinder. Stuart gave us the option to repair or replace with no pressure to do either. We decided to replace it. A week after the first visit the job was complete. We are very pleased with the service provided and wouldn't hesitate to recommend Banstead boilers
    Verified reviewer
    Job location: SM7

    Response from Banstead Boilers Ltd

    Hello. Thank you for the feedback really appreciate it. We will always offer a few options and on this occasion with the age of the cylinder and cost of parts , plus just buying the property a new efficient cylinder was a good choice.

  • 10

    Excellent - Worth every penny.

    Posted 16 July

    They arrived promptly, and took the stress out quite a complex emergency situation, (involving both plumbing and electricals, with challenging access), correctly diagnosing the problem, putting in place temporary remedial solutions, before returning, as promised and on time, to finish the job. Clean work, well presented, polite, service professionals, rapid quote to completion. No negatives. Worth every penny. We will be using them for upgrade work with confidence.
    Verified reviewer
    Job location: CR5

    Response from Banstead Boilers Ltd

    Thank you for leaving such a fantastic review. We work hard as a team to give the best service from start to completion. It’s great to know we are doing things right.

  • 10

    Gas boiler and water pump removal

    Posted 12 July

    This was not just a boiler instillation , it was also to remove a water pump and fit new vales to all radiators prior to a system power flush . Mike and Scott were very professional in all the works carried out and I would fully recommend this company
    Verified reviewer
    Job location: SM5

    Response from Banstead Boilers Ltd

    Thank you for the feedback,hopefully the new combination boiler gives you plenty of hot water and parts and labour guarantee till 2035 from the manufacturer.