So initially I needed a quote for a new roof and they sent a guy to carry it our the issue was getting the quote. I kept chasing andasking and the guy who called was even rude and disrespectful asking me about my insurance company. No work carried out and I would not want it thier lack of professionalism was obscene. Only good thing was the gut who done the survey.
Response from B1 ROOFING LTD
contacted us for a quotation, which we were happy to assist with. A free site survey was conducted professionally, and he followed up the next morning via WhatsApp. Within just a few hours, I responded, assuring him the quote would be sent later that day—which was fully within a reasonable time frame.
Unfortunately, before the end of the day (and before the quote could be issued), he chose to leave a public review stating he had been “messed around” and criticized the business for unprofessionalism. The comments are not only misleading but damaging to our reputation, especially as we provided free assistance and prompt communication, and no contract or roofing service was ever delivered.