A W Heating Specialists Ltd

Reviews (411)

• 7.33

  Work completed, terrible customer service & communication, misleading pricing

  Posted 1 day ago

  The engineer was knowledgeable, friendly and completed the task as efficiently as possible. The customer service however is appalling. We were misled into thinking two separate visits would constitute one callout fee if it fell within the hour, then they suddenly charged us twice. Incredibly unprofessional and unfriendly when I contacted them for clarity and insisted we pay despite their false advertising on the actual amount. The engineer isn't the issue, the problem is fixed but I wouldn't trust them to actually give you a realistic price and would never recommend.
  Verified reviewer
  Job location: SW17

  Response from A W Heating Specialists Ltd

  Hard to understand misled when you were invoiced for the initial call out with the quote for repair attached .You agreed repair quote which was actually reduced on completion . Did not answer calls but keyboard warrior

• 9.67

  Installation & ongoing Services

  Posted 1 day ago

  When I needed a new boiler two years ago Ashley was one of the quotes, seemed an OK guy so went with him. Since then I've had two services done by Peter (who also did main of installation). Price is going rate for job & he always seems friendly & efficient
  Verified reviewer
  Job location: CR0
• 10

  Fitted a Hive Thermostat for me today

  Posted 08 October

  Fitted a Hive Thermostat for me today. Quick, easy and pleasant. Happy all round.
  Verified reviewer
  Job location: SM5
• 9.33

  Excellent Gas Engineer

  Posted 07 September

  A W Heating is a professional gas engineers covering all your plumbing needs, they have been carrying out boiler servicing for me and I will continue to use their services for the foreseeable future. They are honest reliable and competitive. Thank you for your great service.
  Verified reviewer
  Job location: SE25
• 10

  Highly recommended

  Posted 09 August

  Gas boiler service and gas safety check. Very happy with the work and will continue to use A W Heatingz
  Verified reviewer
  Job location: SW2
• 10

  Annual boiler service

  Posted 06 August

  A W Heating Specialists Ltd installed a Worcester Bosch combi boiler 4 years ago and has provided a service annually as a condition of the extended warranty. The service was carried out cleanlyg and efficiently at the time agreed.
  Job location: SM2