Disappointed. After all the planning, emails and a face to face meeting, we got to the stage where we were ready to pay the deposit to secure the start date then we were told at the last minute, sorry we've booked in a different job and can't start yours now for another 6 months. I suppose in a sense we were lucky that they didn't start our job and leave half way through to take on something else. Danny came across as really helpful then did this. I wouldn't say this was professional. It's clear the other job was more money to them. We certainly wouldn't recommend them after this.
Response from Atkins & Winkles Construction Ltd
We believe this review is inappropriate, we have been dealing with the customer since august and stated that we run our business on a first come first serve basis with paying deposits etc which he totally understood on our first meet. The customer did not reply once our quote was sent for over a month, and has only recently replied, he said once he’s funds are in place, he would book in but during this time other jobs had paid up and booked in. We said we could get the job underway by our team but he stated he wanted us there personally which can’t be helped.
We spoke with each other on the phone and said we can start in May as another option, which he said he will speak with he’s wife. He then sent a text saying we will be going with someone else. We replied no problem, all the best. We as a company have been 10/10 for around 8 years and find this is inappropriate as a bad review as we’ve always stated facts with him. You can ask previous customers and they will all tell you.