Reviews

  • 10

    Highly recommended

    Posted 23 March

    We are very happy with Astral Security Windows service, from the initial assessment and quote, to survey and installation. Everything done professionally, on time and to high standards. Everyone we dealt with were very friendly and helpful. We will use them again.
    Job location: SM4
  • 10

    Astral Windows-Professional Double Glazing Company

    Posted 23 March

    This is the second occasion where we have used Astral Windows -in this instance to design and install two large bay windows on a 1930's Blay house in Raynes Park. They are a very professional company who never used pressure sales techniques to push their products. Their two man team did a very good job of installing the windows quickly and efficiently and tidied up the rooms after them. As a Chartered Engineer, I would definitely buy from Astral Windows again should the occasion arise.
    Job location: SW20
  • 10

    Outstanding service from Astral Windows

    Posted 28 October 2025

    Contacted a local window company (Astral) to supply and fit a glazed porch. Mr Marley attended and measured the space at the same time we were having our drive and front steps replaced. Drawings were created whilst keeping in touch with the builder so that both the porch and driveway could be completed simultaneously. Final drawings and exact measurements were made and the fitting team completed the job. Great job by all concerned. Highly recommended.
    Job location: SM3
  • 10

    Excellent service all round.

    Posted 27 October 2025

    Excellent service. Clear & timely communication throughout. Very quick service. Very happy with the job and how it was carried out. Contractor was very respectful whilst on our home. Happily recommend.
    Verified reviewer
    Job location: SW19
  • 1

    Shocking experience

    Posted 26 September 2025

    Astral is your choice if you can: - extend your project time from 4-week to 3.5 months - ⁠be patient to send email constantly to chase - ⁠accept seemingly exist customer service. Absolutely shocking experience from start to finish. What was supposed to be a 4-week job dragged on for three and a half months — nothing but empty promises and constant delays. Sales team? Completely unresponsive. I had to chase them endlessly just to get a single reply. The surveyor came out THREE times to take measurements, and after all that hassle they still delivered the wrong shaped window! Customer service i
    Verified reviewer
    Job location: SM3

    Response from Astral Security Windows Limited

    Dear Mr Ng, Thank you for your comments. The roof was built to an irregular shape and pitch and not symmetrical, the 1st frame was incorrect and has since been replaced. I am pleased the problem has now been rectified and the porch is looking good.

  • 10

    Replacement roof on our conservatory

    Posted 04 July 2025

    An excellent service and outcome. We say where we had a leaky condervatory we now have a dining room. As a result of careful insulation by Astral the room is much cooler in hot weather and we expect easier to heat in winter, just as predicted by the firm. The men came and went each day and worked away behind a partition so there was no interuption to our activities during the two weeks. The roofers were a good team and seemed to enjoy their job which is always a good observation for the customer. A top team and very tidy in all their activities. I have recomended Astral to all our neighbours.
    Verified reviewer
    Job location: KT20