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Reviews

  • 10

    Exceptional and highly professional locksmith

    Posted 29 March

    I express my sincere gratitude for the outstanding service I received from Assit Locks. I was in a stressful situation, locked out of my house with my keys inside. She arrived promptly, was incredibly calm and professional, and quickly assessed the situation. Her expertise was evident as she efficiently opened my door without causing any damage. I was truly impressed by her skill and professionalism, and would recommend her without hesitation
    Verified reviewer
    Job location: TW7
  • 10

    Mortice lock was sticking

    Posted 26 February

    The second time I've used Assist and I can't fault them for anything. Speedy reply to initial query, a reasonable quote and turned up promptly. The work was reviewed and turned out to be both easier and cheaper than we anticipated. Assist really go the extra mile and won't leave until both they and the client are happy with the job. I wouldn't hesitate to recommend them.
    Verified reviewer
    Job location: TW1
  • 10

    Replacement mortice lock on rear door

    Posted 04 January

    Discussed the lock issue by phone and provided photographs. Booked appointment for the following day. Arrived promptly, was a slightly more complicated replacement job than initially thought. The work was professionally carried out and area left clean and tidy afterwards. Highly recommended.
    Verified reviewer
    Job location: TW9
  • 10

    UPVC Door Lock Getting Stuck

    Posted 06 November 2024

    I had an issue with my UPVC front door lock whereby when locking, the lock would be so difficult to unlock I nearly broke 2 keys and was worried I may actually get locked in/ out of the house. I found Karen on the MLA website and gave her a call. After exchanging a few photos of the troublesome door and lock a suitable appointment was booked. Karen turned up as arranged and quickly identified the problem. She explained in detail the issue and what she was doing to rectify it. Karen is very knowledgable and her service was quick and efficient. I would highly recommend.
    Verified reviewer
    Job location: TW16
  • 10

    New front door lock

    Posted 17 October 2024

    Our front door lock had finally given up the ghost. Karen came very quickly and exactly when she said she would. She was charming, swift and efficient. Thank you so much for sorting it so speedily!
    Verified reviewer
    Job location: TW7
  • 10

    opening and replacement of broken lock

    Posted 16 September 2024

    Excellent service by Karen. We urgently needed the back patio lock replaced after the key broke and the lock jammed. She arrived quickly and was super efficient. Would HIGHLY recommend - a brilliant service and she did not have any hidden or 'extra' charges.
    Verified reviewer
    Job location: W13