Very disappointed not to have received a quote over 2 months after Darrell came round. I understand his father in law has not been well but he hasn't followed up on communication. Whilst sympathetic, I needed to know whether I was getting a quote or not. We had originally talked about the job being done this month. Darrell had been my preferred option so I was prepared to wait had he kept me informed. I sent him several follow up messages only one of which was responded to.
Response from Ashley Home Maintenance
I do very much apologise to Mrs Anthony, yes I have just recently lost my father in law, and also lost my beloved pet dog too.