Disappointingly have been ignored by Dylan since raising issues on the quality of work completed. He has ignore both myself, my partner and my tenant since 16th April after promising to come and sort out the finish. The tile edges were poorly finished, the house was left dirty in a state, along with outside where tiles were cut. I’ve tried to contact them via WhatsApp messages and calls, text messages and calls and have been completely ignored after having paid £500. Really disappointing!
Response from Ascenda Group LTD
we recommended on first visit that she shouldn’t try and buy tiles to match ones that were fitter a number of years ago and we said to aqua panel instead, Lauren ignored us to save money and expected a perfect finish which was impossible as she was told.