Reviews

  • 10

    First rate company

    Posted 09 July

    Needed professional help to clean my pond filter, I was going to do it myself but realised it was far more involved than I originally thought. This company were amazing and so helpful. I received a quick response to my request and the job was carried out a week later. Richard was really friendly and very knowledgeable, he did the job in no time at all and also gave me lots of advice for future reference. I would not hesitate to recommend Aquascape and will definitely be using them again for my regular pond maintenance.
    Verified reviewer
    Job location: TW2
  • 10

    Super helpful

    Posted 04 June

    Paul was super helpful, professional and honest. He gave me advice via phone and WhatsApp late at night when the pond in my garden completely emptied. Thank you
    Verified reviewer
    Job location: SW16
  • 10

    Serious intermittent pond leak

    Posted 10 May

    We were suffering from an intermittent but serious leak in our garden pond. The cause was diagnosed and it was concluded that the pond needed to be relined. Fish were removed and placed in a holding tank set up by Aquascape, pond was emptied, relined in concrete and after allowing 2-3 weeks for curing was painted with a sealer. The team were lovely, friendly and efficient. Communication was clear and work was completed on schedule and everything left tidy. The pond has settled down now, fish doing well and plants looking healthy.
    Verified reviewer
    Job location: TW16
  • 10

    Pond clean, filter service and emergency new filter fitting

    Posted 02 May

    The team were fantastic - professional and very knowledgeable. The pond looks great and they were able to replace the filter in an emergency very quickly! Highly recommend.
    Verified reviewer
    Job location: SM6
  • 10

    Pond Repair

    Posted 31 October 2024

    The team were punctual, got the job done quickly and always kept me in the loop. Very pleased with the final outcome.
    Job location: TN8
  • 10

    Pond repair

    Posted 15 October 2024

    From quotation through to completion, we received excellent attention and communication. We had our pond emptied, fish transferred to a holding tank provided by AQUASCAPE, plants removed and cut back before being returned to the pond, and the pond itself was emptied, cracks sealed or cemented, and then resealed with three coats of sealant The work was performed over two weeks of variable weather and so communication was essential. The team was always courteous and helpful in explaining what work they were doing, what they were finding and next steps. Highly recommend.
    Job location: BR2