Trade cover image

Amer: Your Heating Specialist

10/10

Ilford, Essex

Checkatrade member since January 2020
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Gas Central Heating Installation
  • Gas Boiler Installation
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

Write a review

10 /10

Based on 4 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (90)

  • Nick S
    10

    Air source heat pump service/repair

    Posted 6 days ago

    Excellent job, thank you. Great communication, friendly and personable, thorough and efficient. Everything you’re looking for in a tradesperson.
    Verified reviewer
    Job location: E17
  • Nick S
    10

    Heat Pump Servicing

    Posted 20 March

    Fantastic experience. Amer was personable, knowledgeable and efficient. He did a great job and made us feel assured and not rushed. Thank you.
    Verified reviewer
    Job location: E17
  • 10

    Brilliant service, reliable and honest.

    Posted 21 February

    Amer came to install a new boiler for us, but before starting he properly tested everything and quickly realised the boiler wasn’t actually the issue. He found and fixed a fault with a leaking valve that was causing the electrics to trip. What really impressed us was his honesty. It would have been easy to just fit the new boiler, but instead he took the time to explain what he’d found and reassured us. In the end we did have him install the boiler. He was calm, thorough and clearly takes pride in doing the job properly. Very trustworthy. we’d happily recommend him.
    Verified reviewer
    Job location: E3
  • 10

    Always an expert service & friendly personable gentleman.man. Wil

    Posted 30 March 2025

    Amer is a reliable, friendly professional. We can trust him to do a really good job on our boiler. He has a very wide experience & has also given us the best advice. It's a pleasure to employ his services.
    Job location: E16
  • 9.67

    Large job split into two days, inc powerflush, balancing radiators, fitting TRVs and boiler repair.

    Posted 21 January 2025

    When we first contacted Amer we believed we only needed / wanted a balancing and then valves fitted (50/50 on powerflush). On our request he managed to squeeze in a visit between jobs and explained in detail his analysis of the issue and proposed a slightly different course of action. Pricing was clear. His methodology of carrying out the powerflush was of someone of a high calibre and demonstrates he is very well qualified. Overall very trustworthy, transparent and skilled. Look forward to booking him for the second full day, and future services. It's just a shame he is so popular/busy.
    Verified reviewer
    Job location: E6
  • 10

    New Boiler and Smart Thermostat Installation

    Posted 13 January 2025

    Had new boiler fitted on 3rd January 2025. Amer provided excellent service from start to finish. He arrived nice and early for the install after having performed a thorough system clean the day before to get the best outcome. Very clean and professional work, good communication and he provided useful advice on how to operate efficiently. Amer subsequently installed a smart thermostat and outdoor sensor. Very pleased with boiler, heating works better than it ever has. I highly recommend Amer.
    Verified reviewer
    Job location: EN5

Photos

Company Info

Owner

Mr Amer Alkassem

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: GB437545085

Domestic Work

Hello, My name is Amer and I have 8 years’ extensive experience as a gas engineer

I specialise in diagnosis of central heating systems, boiler faults, repairs and installs.

No Call out fees and no charge unless there is a diagnosis.

I will always guarantee honest work and will aim to treat the cause of problems rather than a simple band-aid of the symptoms. I will ensure I gather feedback from all my customers and use this to improve my work.

I have successfully completed a Master’s Degree in Manufacturing. and worked several jobs including 1 year as a manager, responsible for a team of 20 engineers.

Honesty, integrity and respect for customers are values I always carry with me for every job I take on,

I demonstrate a clear and methodical approach by testing, analysing, interpreting and integrating all previous and current information to make appropriate diagnosis and repairs.

I am confident to work with a high level of autonomy, and assure you that I will maintain an updated knowledge of technology, statutory requirements and codes of practice.

I hope to hear from you and look forward to supporting you in having a warm home.

Check out our website here

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since January 2020

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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