Reviews

  • 10

    Ambient Preservation (SMA Home improvement too) are fantastic!

    Posted 5 days ago

    Great company, work was done in the time frame they specified. Steve and Kev, the guys that carried out the work were personable, informative and kept me informed throughout the whole process and Dave is communicative and straightforward, which is most appreciated. Contractors that actually clean up after themselves are a very rare breed these days! (They also fixed the leaking sink trap in the bathroom without even mentioning it as I'd given up waiting for my property managers to actually do anything). 100/100.
    Job location: NE15
  • 9.67

    Excellent Team for Damp Resolution

    Posted 31 August

    Dave and his team were very responsive and clear about the work required. The surveyor, Tony, gave a great explanation about the work needed and provided an excellent report on the works to be carried out. The team that completed the work were very professional and clearly focused on producing a great finish - on time, great work and we are very happy with the outcome
    Verified reviewer
    Job location: NE39

    Response from Ambient Preservation

    Thank you very much for posting such a lovely review of our work. It is much appreciated !

  • 10

    Damp proofing

    Posted 08 February

    Outstanding service from start to finish! The work was completed to a high standard, and the team were incredibly hardworking, courteous, and friendly. They cleaned up after themselves and kept me informed throughout the entire process. The job turned out to be larger than expected due to an issue which became apparent after the plaster had been hacked off on one of the walls, but they handled it seamlessly, making everything as stress-free as possible. I really appreciated how quickly they completed the extra work despite their busy schedule. I wouldn't hesitate to recommend them.
    Verified reviewer
    Job location: NE8
  • 10

    Damp proof in living room

    Posted 30 October 2024

    Pete did a great job. Got stuck into the work immediately. Covered carpets in hallway and living room. Tidied up and cleared away all debris. Very happy with his courteous attitude and very pleased with the job he’s done. Would definitely recommend.
    Verified reviewer
    Job location: NE30
  • 10

    Damproofing

    Posted 08 October 2024

    Jordan was sent to do the work. He's a massive asset to the company as his workmanship is 100% excellent. Tidying up as he went, he made the experience less stressful than it could have been. It's because of Jordan I would use this company again for sure. Tony let the company down as he didn't assess the job enough before the work started hence extra work I wasn't expecting had to be added on , extra charge which I hadn't factored in before my original booking. I did get a slight reduction because of the inconvenience which I appreciate
    Verified reviewer
    Job location: DH4
  • 9.5

    Damp proofing of chimney breast

    Posted 18 September 2024

    I got quotes from three companies. The surveyor for Ambient Preservation seemed much more knowledgeable than the others who seemed interested only in getting the damp proofing done and wanted me to arrange for the gas fire and hearth to be removed. The Ambient surveyor said the hearth did not need to be removed and he was proved correct. Ambient's quote was considerably less than the others. The only problem was when the gas fitter and joiner came to refit the gas fire and fit new skirting boards. I was not told when they were coming so their arrival was a surprise.
    Verified reviewer
    Job location: NE20