End of tenancy clean booked for a 2bed to include hoovering what is now a communal hallway in a converted house. On completion, the flat was in a better state, skirtings cleaned and smelled much better.
Unfortunately this was more of a general clean rather. At a cost of £48/hour (11-4pm), I expected more. The fridge didn't look like it was cleaned, cobwebs were present, etc. On a positive note, the cleaner apologised, noting they had to leave because of another client and gave a 10% discount. Overall, perhaps I would recommend for a general clean but not an end of tenancy.
Response from Amaryllis Cleaning Service
After seeing our records, I can see that the communal staircase has been added as an extra service—free of charge. Cleaners assured that the fridge has been deep cleaned. You received a 10% discount for the cobweb we missed. I feel your review is unfair