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Reviews

  • 9.33

    Loft cleaning

    Posted 09 April

    Engaged for loft cleaning - was very communicative, able to organise an appointment at short notice and did a thorough job. Communicated with me throughout the work and would recommend to others.
    Verified reviewer
    Job location: NW9
  • 10

    End of tenancy cleaning

    Posted 06 April

    We hire for end of tenancy cleaning. Excellent job, tenant was satisfied with the job. Compare with other companies where payment is done in advance, with Alvi Cleaning part payment is asked at beginning and rest once job is complete and satisfied. We recommend and already engaged for other jobs as well.
    Verified reviewer
    Job location: RG12
  • 1

    End of tenancy clean - DO NOT USE

    Posted 03 April

    I booked an end of tenancy clean. They did a superficial rudimentary clean at best. Missed a cupboard and the WC. Didn’t know how to clean a washing machine or dryer. Put me in an awkward position with my landlord. I had to take more time off work to go fix his mess. Refused to refund for shoddy job. Do not use. Would not provide a receipt of work done.
    Verified reviewer
    Job location: N11

    Response from Alvi Cleaning Services

    Hi there I was to the lady who gave bad review on me profile I did a deep clean in her property I asked her to show me what’s need to be clean before I start the job and before I finish I asked her to come and have a look she did check all the areas where I need it to clean she told me to clean once more a little mess in fridge which I did it she told me to clean the washing machine the glass and another part of washing machine I did that as well in front of her I ask her to check everything in details and her with the husband was very happy with the job to the point she even gave me 15£ tip After 1 week she calls me back saying you miss some cupboard and I didn’t clean that washing machine properly how can that happen after one week that’s a bit suspicious also she asked me to return the money back which i didn’t accept and she gave me a bad review when all my other reviews are 10/10 this is ridiculous

  • 10

    Deck was jet washed and oiled

    Posted 30 March

    Vali and his team did a good job of jet washing the decking and oiling it. They were professional, reliable and thorough.
    Verified reviewer
    Job location: W12
  • 2.67

    They comitted end of tenancy cleaning, but just did surface level work, not deep cleaning

    Posted 28 March

    The company locked us in by offering lower rates but did a very low quality job in the end, leaving us in an awkward situation infront of the landlady. Then returned some money to compensate for the low quality work but in total a bad experience.
    Job location: RG42
  • 10

    Cleaning decking of terrace

    Posted 10 March

    Great communication, arrived on time and did the job in the time and cost agreed. Decking looks great despite being almost 10yrs old has been given a new lease.
    Verified reviewer
    Job location: W11