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Reviews

  • 9.67

    A satisfied client of a non fault vehicle accident claim

    Posted 1 day ago

    I took my Kia to Alto Cars for repairs after experiencing a non fault accident. Beth and her team assisted me with kindness and concern as well assisted me through the entire process with professionalism from arranging the hire car to ensuring my vehicle was repaired to its original state. A huge amount of attention to detail was used and I am extremely happy with all aspects of their service. Thank you Beth and Alto Cars.
    Verified reviewer
    Job location: GU46
  • 10

    Excellent service

    Posted 3 days ago

    Very helpful, quick and efficient, very pleased with the repairs to my cars bodywork.
    Job location: RG27

    Response from Alto Cars Ltd

    We were glad to help after your non-fault accident with our wrap-around service, which is designed to make the process as smooth as possible. Great to hear you were happy with the repair and communication throughout. We appreciate the recommendation

  • 10

    Excellent repair and fabulous service all round

    Posted 4 days ago

    We are very happy with the removal of the dent to our car. It was carried out very quickly and efficiently. We are particularly happy with the service we received from the two people in Reception. They were friendly, helpful and knowledgeable. Communication was first class in every respect. We would definitely recommend them.
    Verified reviewer
    Job location: RG27

    Response from Alto Cars Ltd

    Hi Chris, thank you for the lovely feedback. We’re really pleased you were happy with the dent repair and the help from our reception team. I’ll be sure to share your comments with them. We appreciate the recommendation.

  • 10

    Great service highly recommended

    Posted 20 October

    Really great service. Dealt with in record time from first contact to them collecting my car, with a hire car already arranged. They kept me fully up to date with each step and the repairs were flawless and speedy. Wouldn’t hesitate in recommending them or using them again.
    Verified reviewer
    Job location: GU14

    Response from Alto Cars Ltd

    Thank you for trusting us with your non fault accident claim. We specialise in these cases and always work hard to make sure our customers are well looked after. We appreciate the recommendation and are glad you were happy with the service.

  • 10

    Excellent, speedy partial respray.

    Posted 09 September

    'Team Alto' scores again, 10/10. Thank you to Beth and Rob for pulling out all the stops to respray the bonnet, door and mirrors on my wife's old but much loved Vauxhall Corsa which had suffered from water ingress between the colour coat an top varnish coat. They completed a superb job in two days to have the car back to use for the weekend. They also went the extra mile by freeing off an over tightened hand brake ratchet. Thanks again 'Team Alto'.
    Verified reviewer
    Job location: RG27

    Response from Alto Cars Ltd

    Thank you, John. We’re so pleased we could help get the Corsa back on the road quickly and that you’re happy with the result.

  • 10

    Quality of work & good customer service

    Posted 06 September

    After a 'No Fault' accident (lorry reversed into me while I was stationary at a roadjunction), my Citroen C4 Cactus required a new bonnet & wing (plus some ancillary parts). Elisabeth at Alto Cars was amazing! The attention to Customer Service (they offer Courtesy cars too), attention to detail and quality of work (particularly paint matching) was exceptional and my car looks as good as new. Highly recommend Alto Cars.
    Verified reviewer
    Job location: RG27

    Response from Alto Cars Ltd

    Thank you, Verdun. We’re so pleased you’re happy with the repairs and service from Elisabeth and the team. Your recommendation means a lot to us.