Reviews

Alan attended within an hour of an early morning call and resolved the problem immediately. Professional, courteous service and the work carried out quickly, cleanly and with no issues at all. And all done with a replacement part at an extremely reasonable rate. Absolutely no hesitation in recommending!

We’ve recently moved into a new house and had no key for a door. We felt the house and garden weren’t secure. Called Alan yesterday. Came to change lock on a uPVC door today. Friendly, efficient and professional. Fixed price for the job and even helped with a problem on another door.

I cannot recommend Alan highly enough, he is charming, helpful and importantly resourceful! We had a problem with a loose door handle. Alan arrived within half an hour of speaking to him. He swiftly sorted the problem without resorting to new handles. He also looked at several other door handles while he was here, even going so far as to correct door hinges. Will most definitely use him again.

We hired Alan to replace the locks on our front and rear doors, and he was extremely professional and reasonably priced. He even helped fix one of our door handles at no extra cost. I wouldn’t hesitate to recommend his services to anyone.

phoned Alan and he answered immediately told him about the problem i was having with my front door dead lock and we arranged a time convenient to me when he could call. he informed me of the cost which i agreed. on arrival as there are hundreds of different patterns he would have to get my type from supplier. he revisited at another time at no extra cost and completed the job. i found him very polite and respectful. a pleasure to have him do this job

Given the stress of any situation in relation to being locked out (or in), I have to say the customer service, speed and empathy shown was brilliant. I would definitely recommend as good value, great customer service and very responsive. Thank you!